About Austrain Academy

This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.

This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.

This qualification reflects the role of commercial cooks who use a wide range of well-developed cookery skills and sound knowledge of kitchen operations to prepare food and menu items. Using discretion and judgment, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.

This qualification reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. They operate independently or with limited guidance from others, and use discretion to solve non-routine problems.

This qualification is suitable for people working in a Work Health and Safety (WHS) role who provide a broad range of technical knowledge and skills, and have some limited responsibility for the output of others.

The qualification applies to those working as supervisors, WHS personnel, and workers in other WHS related roles who manage risks effectively, apply relevant WHS laws, and contribute to WHS within the workplace in known or changing contexts with established parameters.

RSA is a mandatory course that you must undertake if you want to work in any venue in NSW where alcohol is sold or supplied.

Depending on your duties you may also need Responsible Conduct of Gambling (RCG) training. Gaming machines are allowed in registered clubs and hotels and venue staff have additional responsibilities when operating gaming machines.

Austrain Academy is an approved provider of NSW RSA & RCG training on behalf of Liquor and Gaming NSW.

This course is a 6½ hour face to face classroom course that will prepare you for work in the hospitality industry. A NSW competency card can be obtained on successful completion and is valid for 5 years. The course fee includes the cost of the competency card.

You will also be issued with a National RSA Statement of Attainment (SITHFAB021), which may allow you to work in other states in Australia, depending on each state's requirements.

A person holding an FSS certificate will know how to recognise, prevent and alleviate the hazards associated with the handling of food. The proprietor of an affected food business must ensure one person is appointed as FSS for the premises.

This course is offered by distance education (correspondence) and face to face training.

A set of skills to equip individuals for work in food handling to ensure food safety.

RCG training is mandatory in NSW if you want to work in any role where your duties involve gaming machines. Gaming machines are allowed in registered clubs and hotels and venue staff have additional responsibilities when operating gaming machines.

Depending on your duties you may also need Responsible Service of Alcohol (RSA) training. Austrain Academy is an approved provider of NSW RSA & RCG training on behalf of Liquor and Gaming NSW.

Additionally, the new voluntary Advanced Responsible Conduct of Gambling (ARCG) training is recommended for roles with greater gambling-related harm minimisation responsibilities, such as gambling floor managers and supervisors in hotels and clubs, hotel licensees and club secretaries.

A set of skills to equip an individual to sell, serve or supply alcohol responsibly.

A set of skills to equip individuals to work in compliance with legislation and regulation of particular relevance to the hospitality industry.