ICT Support Engineer Courses
An ICT Support Engineer ensures an organisation's IT infrastructure runs smoothly by diagnosing and resolving issues, configuring systems, and providing training to staff.
AI Exposure
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AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).
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How do I become a ICT Support Engineer
Get qualified to work as a ICT Support Engineer with a course recognised across Australia. Speak to a training provider to learn more.
ICT60220
Estimated fee
From $16,000
Study mode
On Campus, Online
The ICT60220 Advanced Diploma of Information Technology (Cyber Security and Telecommunications Network Engineering) provides advanced skills in cyber security and telecommunications. It covers risk management, identity management, compliance, and infrastructure design. You will also learn to design telecommunications networks, plan integrated IP networks, manage network traffic, and develop ICT architecture. Additional skills include leadership, problem-solving, and communication. This nationally recognis...
Career opportunities
Estimated fee
From $16,000
Study mode
On Campus, Online
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ICT50220
The ICT50220 Diploma of Information Technology (Advanced Networking and Cloud Architecture) provides a specialised qualification in emerging IT fields, enhancing networking and cloud architecture skills. It prepares individuals for senior network technician roles, enabling them to perform moderately complex tasks in various ICT roles. Graduates can work independently, within teams, or lead projects across industries, business functions, or as a sole trader/contractor.
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More information
An ICT Support Engineer ensures the smooth operation of an organisation's IT infrastructure by providing technical support and troubleshooting services. Their duties include diagnosing and resolving hardware and software issues, installing and configuring systems, and maintaining network connectivity.
ICT Support Engineers document technical procedures, assist in system upgrades, and may provide training to staff on software applications. Strong problem-solving skills, effective communication, and a solid understanding of various IT systems are essential for success in this role.
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