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An IT Technician performs repairs and maintenance on computers and information technology systems. You might respond to IT problems and diagnose faults. IT Technicians resolve issues and may also make changes to computer systems to accommodate new requirements. You may work in a call centre or attend to issues in person.
IT Technicians should have good technical abilities and be able to adapt their skills when required. It’s important you can communicate well and have a focus on customer service. IT Technicians must be excellent problem solvers and be comfortable working in a team setting. You may have to work a range of shifts in this role.
There is one course available for people who want to become an IT Technician.
Possible job outcomes:
Are you looking for an advanced IT qualification that delivers both leadership and IT technical skills? Try the ICT50220 Diploma of Information Technology. This nationally recognised diploma will teach you how to lead and facilitate an IT work team, review cyber security practices, create and maintain a cyber security awareness program, ensure your department’s ICT products and systems match the strategic direction of the organisation, and much more. This qualification has scope to achieve a specialisation in advanced networking, advanced programming, cloud engineering and architecture, advanced web development, and gaming. Enquire now for the full list of study units, entry requirements, and upcoming enrolment dates..
Average duration: 12 months.
In Australia, a full time IT Technician generally earns $1,150 per week ($59,800 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen a strong increase in employment numbers over the last five years. There are currently 84,800 people working in this field in Australia and many of them specialise as an IT Technician. IT Technicians may find work across all regions of Australia, particularly larger towns and cities.
Source: Australian Government Labour Market Insights
If you’re planning a career as an IT Technician, consider enrolling in a Diploma of Information Technology. This course covers a range of topics including cyber security practices and awareness programs. You’ll be able to specialise in an area of interest including advanced networking, advanced programming, cloud engineering, advanced web development or gaming.
We’ll find nearby campuses and check if you’re eligible for funding in your state.
Here are some potential career pathways within it support. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.
IT Support
Computer Technician
$1,150 weekly pay
Help Desk Support
$960 weekly pay
IT Support Officer
IT Support Technician
IT Technician
QA Tester
Service Desk Analyst
Software Tester
ICT Support Engineer
$1,250 weekly pay
Network Administrator
$1,350 weekly pay
IT Manager
$2,110 weekly pay
Systems Administrator
$1,920 weekly pay
Learn more about IT Technician courses in your area.