Insurance Claims Assessor Courses
An Insurance Claims Assessor evaluates and investigates claims, advises clients on outcomes, completes paperwork, and ensures accuracy and compliance.
AI Exposure
High

AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).
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How do I become a Insurance Claims Assessor
Get qualified to work as a Insurance Claims Assessor with a course recognised across Australia. Speak to a training provider to learn more.
FNS41422
Duration
7 months - 12 months
Study mode
On Campus, Online, Traineeship
Launch your career in financial services and insurance with the FNS41422 Certificate IV in General Insurance. This nationally recognised certificate will increase your knowledge of insurance products and services, and develop your skills in claims processing, risk exposure assessment, dispute resolution, client relationships, customer service, and underwriting. The course also includes the ASIC Tier 2 general insurance units. Enquire now for the full list of entry requirements, AFS licensing subject selec...
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Duration
7 months - 12 months
Study mode
On Campus, Online, Traineeship
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FNS51220
Duration
11 months - 12 months
The FNS51220 Diploma of Insurance Broking prepares individuals for a career as an insurance broker in the general insurance industry. Participants will gain knowledge in insurance products and services, broking advice, client service, compliance, promotion, risk assessment, and handling complex claims. The course includes practical assessments and case studies with detailed scenarios, offering a comprehensive view of insurance broking. Graduates will be able to advise clients on risk management, apply tec...
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Duration
11 months - 12 months
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FNS51420
The FNS51420 Diploma of Loss Adjusting qualification is intended for loss adjusters providing standard services across various insurance organisations. Individuals in these roles operate independently, resolving complex issues, researching, analysing, and evaluating data from diverse sources. They demonstrate initiative in planning, coordinating, and assessing their work, offering guidance to colleagues. Duties typically involve analysing claims data, conducting investigations, and overseeing operational ...
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CPPUPM3008
The CPPUPM3008 Inspect for and Report on Timber Pests unit covers skills and knowledge needed to inspect premises and surrounding areas for timber pests. This includes collecting and testing site evidence, assessing pest type, activity nature, and damage extent, and preparing an inspection report with pest management recommendations. Students will also learn to review existing reports, plan, implement, and monitor timber pest control strategies, and select appropriate equipment, chemicals, materials, and ...
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Common questions

How much does an Insurance Claims Assessor earn?
In Australia, a full time Insurance Claims Assessor generally earns $1,830 per week ($95,160 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

What are the job opportunities for an Insurance Claims Assessor?
This industry has seen a strong increase in employment numbers over the last five years. There are currently 13,500 people working in this field in Australia and this number is expected to remain stable in coming years. Insurance Claims Assessors may find work across all regions of Australia.
Source: Australian Government Labour Market Insights

How do I become an Insurance Claims Assessor?
If you’re planning a career as an Insurance Claims Assessor, consider enrolling in a Certificate IV in Life Insurance. This course will develop your knowledge of life insurance products and services. You’ll learn to underwrite life insurance policies, evaluate and settle claims, use specialist terminology and manage insurance claims portfolios.
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Studying a finance course is the modern gold standard for launching a successful career in the industry. Get started today!
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Study the foundations of financial services and learn a specialised skillset to hone your craft and make an impact. Get started today!
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More information
An Insurance Claims Assessor processes claims for insurance customers. You’ll assess the validity of a claim and carry out any necessary investigations. Insurance Claims Assessors may inspect property to determine the extent of damage. You’ll advise clients on the outcome of their claims and prepare necessary paperwork.
Insurance Claims Assessors should have strong personal skills and be excellent at communicating with clients. You’ll need to have strong attention to detail and be able to follow correct procedures. Insurance Claims Assessors should be organised and able to manage their time well.
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