An Insurance Consultant works with clients to manage their insurance policies for home, vehicle, income or life insurance. You might process insurance applications, manage current policies or process insurance claims. Insurance Consultants often work in call centres but you might also work in a retail outlet or for a financial institution. You might discuss available policy options with clients and help them find the best policy for their needs.
Insurance Consultants should have a strong understanding of the insurance industry and relevant legislation and procedures. You’ll need to have good customer service skills and be able to communicate with people from a range of backgrounds. Attention to detail is important and you’ll need to be able to complete various administrative tasks.
There are 8 courses available for people who want to become an Insurance Consultant.