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A Ward Clerk performs a range of administrative tasks and general duties in a hospital ward. You might answer phone calls and deal with patient and family member enquiries. Ward Clerks might direct visitors to where they need to go and deliver items to patients’ rooms. You might attend to paperwork and update patient records.
Ward Clerks should be highly organised and have good time management skills. You’ll need good personal skills and should be able to work as part of a team. Ward Clerks should be good communicators and be able to liaise with patients, families and hospital staff.
There are 5 courses available for people who want to become a Ward Clerk.
Possible job outcomes:
A Certificate III in Health Administration is suitable for students already working as medical receptionists, admissions clerk or wards clerks or individuals seeking roles in hospitals, community health centres or private practices. Students will gain skills important skills including understanding and applying medical terminology, following organisational infection prevention and control procedures as well as working with a diverse range of people..
Average duration: 12 months.
The Certificate IV in Medical Practice Assisting (HLT47715) is perfect for anyone needing the administration skills to support a team of medical practitioners and health care professionals. A hands-on qualification, students graduate with the skills to take clinical measurements; perform electrocardiography (ECG); handle medical specimens; and maintain medication stocks. To fully complete the qualification you do need access to an appropriate workplace environment within the health care sector, click to learn how to enrol and for the full list of modules..
The Diploma of Practice Management is suitable for students seeking careers managing the operation of small to medium-sized health practices or dental clinics. Students gain a range of skills in health systems such as infection control, understanding medical terminology and health accounts billing. However students also learn a broad range of business skills in customer service, risk management, budgeting, finance and HRM..
The BSB30120 Certificate III in Business (Medical Administration) qualifies you for work at a doctor’s surgery, hospital, or dental clinic in administration. Over 6-12 months you will gain essential business admin skills (communication, teamwork, critical thinking) as well as specific training in medical terminology and managing patient records. The course also covers: processing medial accounts, controlling stocks and supplies, patient confidentiality. Enquire now for the list of graduation competencies, entry requirements, and enrolment centres near you..
Step up to team leader with the HLT47321 Certificate IV in Health Administration. This nationally recognised qualification is perfect for health sector workers who need skills in leadership and business administration. The course covers: using medical terminology, monitoring infection controls, communicating effectively with patients and medial professionals, conducting recruitment and on-boarding, supervising a team, reporting on financial activity, and much more. Enquire now for the full list of study units, health sector career outcomes, and upcoming opportunities for enrolment..
In Australia, a full time Ward Clerk generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
The number of people working in this job role has remained stable in recent years. There are currently 6,900 people employed as a Ward Clerk in Australia compared to 6,700 five years ago. Ward Clerks may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
A Certificate III in Health Administration is an ideal qualification if you’d like to work as a Ward Clerk. This course covers a range of topics including understanding medical terminology and following infection control procedures. You could also consider a Certificate III in Business (Medical Administration).
We’ll find nearby campuses and check if you’re eligible for funding in your state.
Here are some potential career pathways within medical administration. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.
Medical Administration
Admissions Clerk
$960 weekly pay
Dental Receptionist
Medical Receptionist
Medical Secretary
Clinic Administrator
$1,223 weekly pay
Clinical Coder
$1,250 weekly pay
Dental Office Manager
Patient Liaison Officer
$1,340 weekly pay
Practice Manager
Senior Clinical Coder
$1,440 weekly pay
Ward Clerk
Health Administrator
$1,635 weekly pay
Primary Health Organisation Manager
$1,593 weekly pay
Learn more about Ward Clerk courses in your area.