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Tenancy Officer Courses

A Tenancy Officer works with current and prospective tenants to manage their housing needs. You may have to source appropriate housing, find suitable tenants for a property or act as a liaison point between tenants and their landlord, real estate agent or housing provider. Your role as a Tenancy Officer may require you to prepare contracts or ensure bond and rent is paid, organise repairs or maintenance on a property or settle disputes between tenants and other parties.

A Tenancy Officer needs to have really good people skills. You’ll be working with a wide range of people and will often have to negotiate between interested parties. You’ll need to be organised as your tenancy portfolio will involve many tenants in various properties. Tenancy Officers are usually good problem solvers and you’ll also have to stay up to date with the latest industry laws and regulations.

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Popular Tenancy Officer Courses

There are 5 courses available for people who want to become a Tenancy Officer.

CPP41419
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CPP51119
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CPP40307
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CPP40407
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CPP40611
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Frequently Asked Questions

How much does a Tenancy Officer earn?

In Australia, a full time Tenancy Officer generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

What are the job opportunities for a Tenancy Officer?

There are currently 14,800 people working as real estate representatives in Australia and a small percentage of these are hired as Tenancy Officers. The number of people in this industry has remained steady over the last five years.

Source: Australian Government Job Outlook 2020

How do I become a Tenancy Officer?

A Certificate IV in Property Services (Real Estate) is a good starting point for a career as a Tenancy Officer. You could also enrol in a Certificate IV in Real Estate Practice or a Diploma of Property (Agency Management).

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Job Pathways

Here are some potential career pathways within property management. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.