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This course has been replaced by a new qualification

SIT20116

Certificate II in Tourism

Enrol in a Certificate II in Tourism (SIT20116) to learn the essential knowledge required on a daily basis to work in the tourism and travel industry. This is an entry-level qualification and a pathway to the tourism sector.

Students gain practical skills in customer service, staying safe at work, and communication. Most especially communicating while showing social sensitivity and avoiding cross cultural misunderstandings.

The Certificate II in Tourism (SIT20116) is a nationally recognised training qualification and part of the official Tourism, Travel and Hospitality Training Package.

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Delivery mode:
Distance / On Campus / Online

Average duration:
12 months

Accreditation:
Nationally recognised training

Suitable For

This course is ideal for people who have the following knowledge, skills or abilities:

Active Listening

Listening to others, not interrupting, and asking good questions.

Customer and Personal Service

Such as understanding customer needs, providing good quality service, and measuring customer satisfaction.

History and Archeology

Events of the past, their causes, how we learn about them, and how they influence the way we live today.

Social Perceptiveness

Understanding why people react the way they do.

Outcomes

This course can help you get a job as:

Job Title
Average Salary
$960 weekly pay
$960 weekly pay
$960 weekly pay
$960 weekly pay
$960 weekly pay
$960 weekly pay
$960 weekly pay
$960 weekly pay
$960 weekly pay
$960 weekly pay

This course can help you progress to:

Job Title
Average Salary
$1,400 weekly pay
$1,400 weekly pay
$1,250 weekly pay
$1,250 weekly pay

Please note that weekly pay figures are estimates only of what you could possibly earn.

Units of Competency

You will be required to complete a number of units of competencey for this qualifiation. Example units have been provided below but may vary for each provider.

SITTIND001 Source and use information on the tourism and travel industry
SITTTSL001 Operate online information systems
SITXCCS003 Interact with customers
SITXCOM002 Show social and cultural sensitivity
SITXWHS001 Participate in safe work practices
Enquire for a full list

Nationally Recognised Training

This is a nationally recognised course delivered by Registered Training Organisations (RTOs). RTOs are strictly regulated by the Australian Skills Quality Authority (ASQA). This guarantees you will be studying a quality-assured and nationally recognised qualification.

Recognition of Prior Learning

RTOs are also able to offer Recognition of Prior Learning for work experience or formal qualifications you may have undertaken to shorten the time you have to study. Ask a course provider for more details during the enrolment process.

Payment Options

Course providers may offer flexible payment options for those who do not wish (or are unable) to pay their tuition fees outright. There is usually a discount for those who pay their tuition fees upfront.

Enquire with a course provider to find out more.

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We’ll find nearby campuses and check if you’re eligible for funding in your state.

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