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A Tour Coordinator organises tourist visits to towns, tourist attractions or special places of interest. You might coordinate bookings, organise transport and arrange other details such as accommodation or catering. Tour Coordinators might plan itineraries, pre-book entry to tourist attractions and arrange for guides to take visitors on specialised tours. You might organise activities such as bushwalking, canoeing, rock climbing, abseiling and horse trekking.
Tour Coordinators should be highly organised and able to plan for a range of circumstances. It’s important that you have good problem solving abilities and can communicate well with people from a range of backgrounds. Tour Coordinators must be able to multitask and have strong customer service skills.
There are 12 courses available for people who want to become a Tour Coordinator. These are the top 5 most popular courses.
Possible job outcomes:
Need to level-up your customer services skills but don’t have time for a full qualification? How about taking the SITSS00077 Customer Service Management skillset? It’s a micro-set of three customer service training units and an official part of the government regulated Tourism, Travel and Hospitality Training Package. Competencies include: developing customer relationships, dealing with customer complaints, responding to difficult situations with customers, resolving conflict, developing customer service policies and procedures, managing service delivery. Enquire now for entry requirements, graduation competencies, and upcoming course enrolment opportunities in your region. Learn more.
If you love travelling the planet why not become a travel consultant with the SIT30222 Certificate III in Travel? This nationally recognised training course opens the door to jobs with call centres, cruise lines, airlines, corporate travel companies, and travel agencies. Skills include: using computer reservation systems, providing advice on Australian and international destinations, arranging international flights and travel, making bookings, preparing quotes, engaging with customers, and more. Enquire now for the full list of study units, travel career outcomes, and upcoming enrolment opportunities near you. Learn more.
If you love people, the SIT30122 Certificate III in Tourism opens up a wide range of jobs at theme parks, museums, wineries, cultural heritage sites, visitor information centres, tourist offices, and tourist attractions. With this nationally recognised qualification you’ll gain foundational knowledge of the tourist industry in Australia as well as skills in customer service and communication. Choose specialist electives to support job roles in tourism operations, tourism delivery, marine tourism, holiday parks and resorts, client and customer service, IT and administration. Enquire now for the list of entry requirements, specialist electives (and their availability) and upcoming enrolment dates. Learn more.
Get a job in the tourism industry with the SIT20122 Certificate II in Tourism. This nationally recognised qualification opens the door to a range of employment opportunities in events and functions, museums, tourist offices, theme parks, resorts and holiday parks. The course covers: workplace safety and communication, interacting with customers, providing tourist and travel information to customers, and retail skills. Choose electives that support specific job outcomes: ride operator, retail sales, event reception, museum attendant, and more. Enquire now for the full list of speciality electives (and their availability) and enrolment openings near you. Learn more.
Get a job at cultural heritage sites with the SIT10122 Certificate I in Tourism (Australian Indigenous Culture). This entry-level qualification will develop your knowledge of Australian indigenous culture and will give you the skills to sell gifts and souvenirs to customers, carry out basic cleaning of the premises (and equipment), and use basic digital technologies . The course also covers: worksite communication, on-the-job safety, assisting customers, presenting basic information about indigenous culture, and more. Enquire now for the full list of study units, tourism job outcomes, and upcoming enrolment dates. Learn more.
In Australia, a full time Tour Coordinator generally earns $960 per week ($49,920 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen a strong increase in worker numbers in recent years. There are currently 4,700 people employed in this field in Australia and many of them specialise as a Tour Coordinator. Tour Coordinators may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
If a career as a Tour Coordinator interests you, consider enrolling in a Certificate II in Tourism. You’ll develop your skills in a range of areas such as customer service, communication, cultural sensitivity and avoiding cross-cultural misunderstandings. A Certificate I in Tourism (Australian Indigenous Culture), Certificate III in Outdoor Recreation, Certificate III in Outdoor Leadership, Certificate III in Travel, Certificate III in Guiding or a Certificate IV in Travel and Tourism may also be suitable.
We’ll find nearby campuses and check if you’re eligible for funding in your state.
Here are some potential career pathways within tour guides. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.
Tour Guides
Hiking Guide
$960 weekly pay
Outdoor Adventure Guide
Tour Advisor
Tour Coordinator
Tour Guide
$1,150 weekly pay
Tourism Operator
$1,250 weekly pay
Learn more about Tour Coordinator courses in your area.