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Travel Agent Courses

A Travel Agent arranges travel plans for clients, providing information, making bookings, and ensuring all requirements are met while offering excellent customer service.

AI Exposure

High More information

Shortage in

  • NSW
  • VIC
  • QLD
  • WA
  • SA
  • TAS
  • ACT
  • NT

AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

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How do I become a Travel Agent

Get qualified to work as a Travel Agent with a course recognised across Australia. Speak to a training provider to learn more.

SIT40122

Certificate IV in Travel and Tourism

Estimated fee

From $4,000

Duration

6 months - 24 months

Study mode

Blended, Distance, Traineeship

Would you like a senior role at a travel agency or call centre — or even leading tour groups at different tourist attractions around Australia? With the SIT40122 Certificate IV in Travel and Tourism you can specialise in either travel sales and bookings or tourism delivery, and you’ll also gain skills in leadership, customer service, and cultural awareness. Competencies include: building professional knowledge of the travel and tourism industry, providing outstanding customer experiences, managing conflic...

Career opportunities

Estimated fee

From $4,000

Duration

6 months - 24 months

Study mode

Blended, Distance, Traineeship

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SIT50122

Diploma of Travel and Tourism Management

Estimated fee

From $2,390

Duration

6 months - 24 months

Study mode

Blended, On Campus, Online, Traineeship

Do you work in the tourism and travel industry and want to step-up to team leader or unit manager? Try the SIT50122 Diploma of Travel and Tourism Management. This nationally recognise diploma is focused on leadership skills and you can choose electives that support a career in sales, tour groups, travel consulting, holiday parks and resorts. The course covers: developing advanced knowledge of the tourism and travel industry, managing customer service, interpersonal skills and conflict management, team le...

Career opportunities

Estimated fee

From $2,390

Duration

6 months - 24 months

Study mode

Blended, On Campus, Online, Traineeship

Find a provider

SIT60122

Advanced Diploma of Travel and Tourism Management

Estimated fee

From $19,740

Duration

24 months - 3 years

Study mode

Blended, On Campus

Level-up your career in the travel industry with the SIT60122 Advanced Diploma of Travel and Tourism Management. With this fantastic diploma you’ll have the skills you need to manage a travel agency or tourist attraction. The course covers: business risk management, strategies for enhancing the customer experience, financial management, marketing strategies, developing business relationships, communication and networking. Choose specialist electives in travel promotion, tourism delivery, leadership, and b...

Career opportunities

Estimated fee

From $19,740

Duration

24 months - 3 years

Study mode

Blended, On Campus

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Related career opportunities

Browse occupations related to Travel Agent.

Common questions

How much does a Travel Agent earn?

In Australia, a full time Travel Agent generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

What are the job opportunities for a Travel Agent?

Employment numbers in this industry have remained stable in recent years. There are currently 19,800 people working as a Travel Agent in Australia compared to 19,200 five years ago. Travel Agents may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

How do I become a Travel Agent?

If you’re interested in working as a Travel Agent, consider enrolling in a Certificate III in Travel. This course will give you the skills to sell tourism products and services to a range of clients. You’ll cover a range of topics including providing advice on travel destinations, preparing quotes, making bookings and processing travel documents.

Choose a field of study

Tourism, Travel and Hospitality

Studying an accredited tourism, travel and hospitality course is your first port of call to land your next dream job. Start today!

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Accommodation

Specialise in hotel management and guest relations, and play a key role in creating memorable experiences for travellers. Education pathways for domestic and international students.

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Cookery and Catering

Acquire skills to delight palates and cater to diverse tastes, from bustling kitchens to grand events. Education pathways for domestic and international students.

Event Management

Learn to create memorable experiences, from intimate gatherings to grand corporate events. Education pathways for domestic and international students.

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More information

A Travel Agent organises travel arrangements on behalf of clients. You’ll determine their needs and provide information on available services. Travel Agents plan itineraries and schedules, make bookings and reservations and liaise with tourism providers to make sure their clients are catered for. You might investigate other issues such as travel insurance or vaccination requirements.

Travel Agents must be passionate about travel and willing to share their knowledge of travel destinations with their clients. It’s important you have strong communication skills and are good at customer service. Travel Agents must be organised and be able to multitask. You should be able to liaise with clients and service providers from a range of backgrounds.

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