Travel Agent Courses
A Travel Agent arranges travel plans for clients, providing information, making bookings, and ensuring all requirements are met while offering excellent customer service.
AI Exposure
High

AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).
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How do I become a Travel Agent
Get qualified to work as a Travel Agent with a course recognised across Australia. Speak to a training provider to learn more.
SIT30222
Duration
6 months - 24 months
Study mode
Blended, Online, Traineeship
If you love travelling the planet why not become a travel consultant with the SIT30222 Certificate III in Travel? This nationally recognised training course opens the door to jobs with call centres, cruise lines, airlines, corporate travel companies, and travel agencies. Skills include: using computer reservation systems, providing advice on Australian and international destinations, arranging international flights and travel, making bookings, preparing quotes, engaging with customers, and more. Enquire n...
Career opportunities
Duration
6 months - 24 months
Study mode
Blended, Online, Traineeship
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SIT40122
Duration
6 months - 24 months
Study mode
Blended, Distance, Traineeship
Would you like a senior role at a travel agency or call centre — or even leading tour groups at different tourist attractions around Australia? With the SIT40122 Certificate IV in Travel and Tourism you can specialise in either travel sales and bookings or tourism delivery, and you’ll also gain skills in leadership, customer service, and cultural awareness. Competencies include: building professional knowledge of the travel and tourism industry, providing outstanding customer experiences, managing conflic...
Career opportunities
Duration
6 months - 24 months
Study mode
Blended, Distance, Traineeship
Find a provider
SIT50122
Duration
6 months - 24 months
Study mode
Blended, On Campus, Online, Traineeship
Do you work in the tourism and travel industry and want to step-up to team leader or unit manager? Try the SIT50122 Diploma of Travel and Tourism Management. This nationally recognise diploma is focused on leadership skills and you can choose electives that support a career in sales, tour groups, travel consulting, holiday parks and resorts. The course covers: developing advanced knowledge of the tourism and travel industry, managing customer service, interpersonal skills and conflict management, team le...
Career opportunities
Duration
6 months - 24 months
Study mode
Blended, On Campus, Online, Traineeship
Find a provider
SIT60122
Estimated fee
From $19,740
Duration
24 months - 3 years
Study mode
Blended, On Campus
Level-up your career in the travel industry with the SIT60122 Advanced Diploma of Travel and Tourism Management. With this fantastic diploma you’ll have the skills you need to manage a travel agency or tourist attraction. The course covers: business risk management, strategies for enhancing the customer experience, financial management, marketing strategies, developing business relationships, communication and networking. Choose specialist electives in travel promotion, tourism delivery, leadership, and b...
Career opportunities
Estimated fee
From $19,740
Duration
24 months - 3 years
Study mode
Blended, On Campus
Find a provider
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Related career opportunities
Browse occupations related to Travel Agent.
Common questions

How much does a Travel Agent earn?
In Australia, a full time Travel Agent generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

What are the job opportunities for a Travel Agent?
Employment numbers in this industry have remained stable in recent years. There are currently 19,800 people working as a Travel Agent in Australia compared to 19,200 five years ago. Travel Agents may find work across all regions of Australia.
Source: Australian Government Labour Market Insights

How do I become a Travel Agent?
If you’re interested in working as a Travel Agent, consider enrolling in a Certificate III in Travel. This course will give you the skills to sell tourism products and services to a range of clients. You’ll cover a range of topics including providing advice on travel destinations, preparing quotes, making bookings and processing travel documents.
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Studying an accredited tourism, travel and hospitality course is your first port of call to land your next dream job. Start today!
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More information
A Travel Agent organises travel arrangements on behalf of clients. You’ll determine their needs and provide information on available services. Travel Agents plan itineraries and schedules, make bookings and reservations and liaise with tourism providers to make sure their clients are catered for. You might investigate other issues such as travel insurance or vaccination requirements.
Travel Agents must be passionate about travel and willing to share their knowledge of travel destinations with their clients. It’s important you have strong communication skills and are good at customer service. Travel Agents must be organised and be able to multitask. You should be able to liaise with clients and service providers from a range of backgrounds.
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