Insight Training
Certificate III in Retail
Nationally Recognised Vocational Education and Training (VET)Now is the time to up-skill your skills and knowledge with a SIR30216 Certificate III in Retail. In this course, you’ll learn how to provide customer care, deal with the public, use retail technology, provide product and service advice, and handle money. You will be able to pursue work in various retail store settings, such as speciality stores, supermarkets, department stores and retail fast food outlets and working at this level you may be responsible for supervising other team members and monitoring day-to-day workplace operations.
Delivery mode
Insight Training offers this course through the following delivery modes:
Distance
Learn independently with online resources in a flexible and convenient environment.
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
- ACT Subsidised Training This training may be subsidised by the ACT Government for eligible individuals. Places are limited.
Career opportunities
The Certificate III in Retail will prepare you for the following roles.
Customer Service Representative
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
Retail Assistant
A Retail Assistant helps customers in a retail environment such as a small shop or large department store. You might assist with enquiries, provide...
Cashier
A Cashier takes payments from customers and clients in a retail environment, an office or other setting. You might process transactions and provide...
Pharmacy Sales Assistant
A Pharmacy Sales Assistant processes retail sales in a pharmacy. You might receive prescriptions from customers and provide advice on non-prescript...
Retail Team Leader
A Retail Team Leader supervises a team of staff in a retail environment. You might work in a large department or grocery store or work in a special...
Bicycle Sales Assistant
A Bicycle Sales Assistant sells bikes and bike products to customers in a retail environment. You might work in a specialty bicycle store or in a l...
Retail Supervisor
A Retail Supervisor manages a team of staff working in a retail store. You might supervise workers in a particular department or be in charge of a...
About Insight Training
Through vocational education, Insight Training's mission is to improve and develop people’s lives across the community and from diverse cultures through the provision of affordable and accessible vocational education and training in an inclusive environment.
