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Course Description

The Certificate III in Tourism provides a pathway to work in many tourism industry sectors or employers including tour operators, booking agents, visitor information centres, attractions, cultural and heritage sites and large theme parks. Students will gain valuable skills in group communication, presentation techniques, proactively selling tourism, hospitality and event products and showing social and cultural sensitivity.

Recognition of Prior Learning

The skills and knowledge that you bring to your studies through previous education or employment experience may be credited towards specific units in this course, which can help to shorten your course duration. Please enquire with a course provider to find out more.

Tafe

The SIT30116 Certificate III in Tourism is not available from any Tafe institutions on our database but may be available from other registered training organisations with Government Funding available in your area. See Course Providers.

Average Course Fee

$2500

Average Duration

12 months

Online providers

On-campus providers

Nationally Recognised Training

Suitable For

This course is ideal for people who have the following knowledge, skills or abilities:

Administration and Management

Planning and coordination of people and resources.

Customer and Personal Service

Such as understanding customer needs, providing good quality service, and measuring customer satisfaction.

Problem Sensitivity

Notice when something is wrong or is likely to go wrong, even if you cannot solve the problem.

Social Perceptiveness

Understanding why people react the way they do.

Outcomes

54.4% of people gained improved employment status after studying this course.

This course can help you get a job as:

Job TitleAvg Salary
Events Assistant$865 weekly pay
Tour Coordinator$960 weekly pay
Front of House Assistant$960 weekly pay
Exhibition Coordinator$960 weekly pay

This course can help you progress to:

Job TitleAvg Salary
Event Planner$1,250 weekly pay
Event Manager$1,250 weekly pay
Event Planner$1,250 weekly pay
Event Manager$1,250 weekly pay
Event Planner$1,250 weekly pay

Subjects

You will be required to complete a number of units of competencey for this qualifiation. Example units have been provided below but may vary for each provider.

SIRXPDK001
Advise on products and services

This unit describes the performance outcomes, skills and knowledge required to develop product and service knowledge and provide information to customers. This unit applies to individuals working in frontline customer service and sales roles in a diverse range of industry and business contexts.

SITTIND001
Source and use information on the tourism and travel industry

This unit describes the performance outcomes, skills and knowledge required to source and use current and emerging information on the tourism and travel industry. This includes industry structures, technology, laws and ethical issues specifically relevant to the tourism and travel industry. Tourism and travel personnel integrate this essential knowledge on a daily basis to work effectively in the industry.

SITXCCS006
Provide service to customers

This unit describes the performance outcomes, skills and knowledge required to communicate effectively with and provide quality service to both internal and external customers. It requires the ability to establish rapport with customers, determine and address customer needs and expectations, and respond to complaints.

SITXCOM002
Show social and cultural sensitivity

This unit describes the performance outcomes, skills and knowledge required to be socially aware when serving customers and working with colleagues. It requires the ability to communicate with people from a range of social and cultural groups with respect and sensitivity, and to address cross-cultural misunderstandings should they arise. The unit applies to all tourism, travel, hospitality and event sectors.

SITXWHS001
Participate in safe work practices

This unit describes the performance outcomes, skills and knowledge required to incorporate safe work practices into own workplace activities. It requires the ability to follow predetermined health, safety and security procedures and to participate in organisational work health and safety (WHS) management practices. The unit applies to all tourism, travel, hospitality and event sectors and to any small, medium or large organisation.

Enquire now for a full list of subjects

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Government Funding

Each state provides its own Government funding initiatives. Here is a list of funding initiatives that are available for this course.

QLD Certificate 3 Guarantee

The Certificate 3 Guarantee is a subsidised training program for eligible students living in Queensland. The Queensland Government provides funding for a range of Certificate III qualifications as well as foundation skills training.

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QLD Fee Free Training

Fee Free Training for Year 12 Graduates enables eligible Year 12 graduates to access fee-free apprenticeships, traineeships and training in high priority areas. The Queensland government provides subsidised training within the calendar year after graduating from high school.

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Course Providers

Filter by government funding, study mode and location.

Government Funding
Online
On Campus