Tourism Officer Courses
A Tourism Officer assists visitors by planning itineraries, making bookings, coordinating tours, and providing information at attractions.
AI Exposure
High
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).
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How do I become a Tourism Officer
Get qualified to work as a Tourism Officer with a course recognised across Australia. Speak to a training provider to learn more.
SIT30122
Duration
2 weeks - 24 months
Study mode
Blended, Distance, On Campus, Online, Traineeship
If you love people, the SIT30122 Certificate III in Tourism opens up a wide range of jobs at theme parks, museums, wineries, cultural heritage sites, visitor information centres, tourist offices, and tourist attractions. With this nationally recognised qualification you’ll gain foundational knowledge of the tourist industry in Australia as well as skills in customer service and communication. Choose specialist electives to support job roles in tourism operations, tourism delivery, marine tourism, holiday ...
Career opportunities
Duration
2 weeks - 24 months
Study mode
Blended, Distance, On Campus, Online, Traineeship
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SIT20122
Duration
6 months - 24 months
Study mode
Blended, Distance, On Campus, Online, Traineeship
Get a job in the tourism industry with the SIT20122 Certificate II in Tourism. This nationally recognised qualification opens the door to a range of employment opportunities in events and functions, museums, tourist offices, theme parks, resorts and holiday parks. The course covers: workplace safety and communication, interacting with customers, providing tourist and travel information to customers, and retail skills. Choose electives that support specific job outcomes: ride operator, retail sales, event ...
Career opportunities
Duration
6 months - 24 months
Study mode
Blended, Distance, On Campus, Online, Traineeship
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SIT30122
Study mode
Blended, Traineeship
The SIT30122 Certificate III in Tourism (Holiday Parks and Resorts) equips individuals with well-developed tourism service, sales, and operational skills. Graduates can work as inbound tour coordinators, visitor information officers, or holiday park employees. They will use discretion and judgement to coordinate tourism services with some independence and under limited supervision. This qualification offers pathways to various tourism sectors, including tour operators, visitor centres, attractions, and sm...
Career opportunities
Study mode
Blended, Traineeship
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SITSS00078
Duration
2 weeks - 9 weeks
Study mode
On Campus, Online
Develop skills that will enable you to provide quality customer service when working in any sector of the tourism, travel and hospitality industry. Enquire now for the full list of entry requirements and upcoming enrolment opportunities near you.
Career opportunities
Duration
2 weeks - 9 weeks
Study mode
On Campus, Online
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Related career opportunities
Browse occupations related to Tourism Officer.
Common questions
How much does a Tourism Officer earn?
In Australia, a full time Tourism Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
What are the job opportunities for a Tourism Officer?
The number of people working in this industry has grown strongly over the last five years. There are currently 4,700 people employed in this field in Australia and many of them specialise as a Tourism Officer. Tourism Officers may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
How do I become a Tourism Officer?
If you’re planning to work as a Tourism Officer, consider enrolling in a Certificate II in Tourism. This course covers a range of topics including customer service, communication, cultural sensitivity and avoiding cross-cultural misunderstandings. A Certificate I in Tourism (Australian Indigenous Culture), Certificate III in Guiding, Certificate III in Tourism or a Certificate IV in Travel and Tourism may also be suitable.
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Studying an accredited tourism, travel and hospitality course is your first port of call to land your next dream job. Start today!
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More information
A Tourism Officer works in various sectors of the tourism industry offering assistance to visitors and tour groups. You might help tourists plan their itineraries and make bookings or arrange details such as transport or accommodation. You might be involved in tourism promotion or work at a tourist attraction or destination. Tourism Officers might coordinate tours, greet visitors or provide information.
Tourism Officers should be organised and able to handle several tasks at one time. It’s important that you can communicate well with people from a range of backgrounds and provide excellent customer service. Tourism Officers should have good problem solving abilities and be able to work as part of a team.
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