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Caseworker Courses

A Caseworker supports clients facing challenges like family issues, unemployment, or mental health, guiding them to suitable support services.

AI Exposure

Medium More information

Shortage in

  • QLD
  • ACT

AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

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How do I become a Caseworker

Get qualified to work as a Caseworker with a course recognised across Australia. Speak to a training provider to learn more.

CHC32015

Certificate III in Community Services

Estimated fee

From $24

Duration

4 months - 24 months

Study mode

Blended, Distance, On Campus, Online, Traineeship

The Certificate III in Community Services (CHC32015) is excellent for students seeking careers as community services workers. Students begin with the foundation skills essential for maintaining personal safety while helping others. They learn how to manage personal stress, and communicate with clients from a diverse range of cultural backgrounds. Students are then able to choose electives to pursue career interests such as working with the elderly, working with children and young people, drugs and alcohol...

Career opportunities

Estimated fee

From $24

Duration

4 months - 24 months

Study mode

Blended, Distance, On Campus, Online, Traineeship

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CHCPRT025

Identify and Report Children and Young People at Risk

Estimated fee

From $120

Duration

Half day - 6 months

Study mode

Blended, Distance, On Campus, Online

The CHCPRT025 Identify and Report Children and Young People at Risk course is an approved child protection training required by government protocol. It covers recognising signs of abuse and neglect, and understanding types of abuse. This unit outlines skills to identify and report at-risk children and young people according to legislative requirements. It applies to workers in roles providing services to children and young people, including community services, education, childcare, and health contexts. E...

Career opportunities

Estimated fee

From $120

Duration

Half day - 6 months

Study mode

Blended, Distance, On Campus, Online

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CHC42221

Certificate IV in Housing

Estimated fee

Unknown

Duration

24 months

Study mode

Online

The CHC42221 Certificate IV in Housing can lead to a rewarding career in community services, helping vulnerable people access affordable housing. This nationally recognised qualification allows you to specialise in either homelessness support work or social housing. Your studies begin with the skills and knowledge you’ll need to communicate with and support a diverse range of people, including Aboriginal and Torres Strait Islander peoples. You’ll learn how to recognise and respond to domestic violence, an...

Career opportunities

Estimated fee

Unknown

Duration

24 months

Study mode

Online

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Bachelor of Social Work

Estimated fee

From $37,248

Duration

4 years

Study mode

Blended, Distance, On Campus, Online

The Bachelor of Social Work provides the skills and knowledge you need to help vulnerable people, advocate for social change, and inspire more just systems and public policy. With this degree you could specialise in mental health, welfare services, homelessness, family support, youth work, drug and alcohol, correctional services. The program covers: introduction to sociology and human services, Australian social policy, social work for indigenous Australians, social justice in practice, public health a...

Career opportunities

Estimated fee

From $37,248

Duration

4 years

Study mode

Blended, Distance, On Campus, Online

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Related career opportunities

Browse occupations related to Caseworker.

Common questions

How much does a Caseworker earn?

In Australia, a full time Caseworker generally earns $1,625 per week ($84,500 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

What are the job opportunities for a Caseworker?

This industry is likely to see strong employment growth in coming years. There are currently 20,000 people working in this field in Australia and many of them specialise as a Caseworker. Caseworkers may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

How do I become a Caseworker?

If you’re planning a career as a Caseworker, consider enrolling in a Bachelor of Social Work. This course covers a range of topics including social work for Indigenous Australians, social justice in practice, public health and wellness, interpersonal skills and communication and social welfare history. You’ll be able to specialise in an area of interest such as mental health, welfare services, homelessness, family support, youth work, drug and alcohol services and corrective services.

Choose a field of study

Community Services

If you're passionate about creating real change then a community services course is your next big step forward. Browse accredited courses and check your funding eligibility online.

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Aged Care

Nurture your caring side with a career in Aged Care. Career pathways include Personal Carers, Aged Care Workers and Diversional Therapists. Check your eligibility for government funding. Start your career in Aged Care today.

Alcohol and Other Drugs

Make an impact in the community and change lives through the Alcohol and Other Drugs career pathway. Possible job roles include Rehabilitation Counsellor, Substance Abuse Counsellor and Social Worker. Check your eligibility for...

Case Management

Case Management courses are ideal for those wanting to give back to the community and facilitate change in a professional setting. Career pathways include Youth Case Worker and Case Manager. Check your eligibility for governmen...

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More information

A Caseworker provides assistance to clients who are experiencing difficulties in their life. You might work with people going through issues such as family difficulties, unemployment, homelessness, mental health issues or drug and alcohol abuse. Caseworkers might assess a client’s needs, talk them through available options and help them access relevant support services.

Caseworkers should have excellent interpersonal skills and be able to communicate with people from a range of backgrounds. It’s important you are patient and can understand a client’s individual circumstances. Caseworkers must be organised and able to manage several clients at one time.

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