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Caseworker Courses in Townsville

A Caseworker supports clients facing challenges like family issues, unemployment, or mental health, guiding them to suitable support services.

    • AI Exposure: Medium

      This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.

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  • This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
      • ACT
      • VIC
      • QLD
      • TAS
      • WA
      • NT
      • SA
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Caseworker in Townsville?

Get qualified to work as a Caseworker with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Caseworker generally earns $1,625 per week ($84,500 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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This industry is likely to see strong employment growth in coming years. There are currently 20,000 people working in this field in Australia and many of them specialise as a Caseworker. Caseworkers may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

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If you’re planning a career as a Caseworker, consider enrolling in a Bachelor of Social Work. This course covers a range of topics including social work for Indigenous Australians, social justice in practice, public health and wellness, interpersonal skills and communication and social welfare history. You’ll be able to specialise in an area of interest such as mental health, welfare services, homelessness, family support, youth work, drug and alcohol services and corrective services.

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Further reading

How to start a career in case management

20th July 2020

How to start a career in Social Work

18th May 2021

How to start a career in Youth Work

25th May 2021

Caseworker careers

If you're looking to embark on a fulfilling career in social support, our selection of Caseworker courses in Townsville is a great place to start. With three beginner-level courses available, including the highly regarded Certificate III in Community Services, learners new to the field can acquire essential skills and knowledge. Other excellent options include Identify and Report Children and Young People at Risk and Working with Families, both focusing on fundamental casework techniques. These courses, offered by local providers like Designer Life, ensure a quality educational experience right here in Townsville.

For those with prior experience, the Townsville area also boasts a range of advanced Caseworker courses. Notable options include the Certificate IV in Housing and the Bachelor of Social Work, both designed to elevate your expertise and employability in the increasingly competitive social work landscape. Additionally, the Certificate IV in Child, Youth and Family Intervention and the Bachelor of Human Services further build on practical skills. Enrolment in these programs can open up various job roles, including becoming a Social Worker or a Outreach Worker.

Exploring the community services pathway, particularly through social work studies, enhances your potential to positively impact the Townsville community. Career options extend beyond casework to fulfilling positions such as Community Development Manager, Support Worker, and Volunteer Coordinator. By taking advantage of the variety of caseworker courses available in Townsville, you can ensure a solid foundation for a rewarding career in the community services sector.