This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.
The qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.
Individuals with this qualification are able to perform roles such as frontline sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.
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Delivery mode
This course is available in the following study modes:
Locations
50 Lancaster Street Ingleburn 2565
Entry Requirements
There are no formal academic requirements
Course fees
Course fee
$3,200
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Fee For Service: $3,200
NSW Smart and Skilled funding available for eligible students.
Fees may vary based on individual circumstances.
Related career opportunities
This course will prepare you for the following roles.
About Academy Green Learning
Academy Green Learning specialises in developing client-specific training solutions.
At Academy Green Learning we give you our assurance our training programs are nationally accredited and compliant to future proof your workforce.
Legal name
Sustainable Learning Australasia Pty Ltd
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