This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.
The qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.Individuals with this qualification are able to perform roles such as frontline sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.
Enquire now
Delivery mode
This course is available in the following study modes:
Locations
50-56 Auburn Street, Wollongong NSW 2500, Australia 2500
Entry Requirements
There are no formal academic requirements
Course fees
Course fee
Unknown
Enquire now
Related career opportunities
This course will prepare you for the following roles.
About The Community College by WEA CO
We have been operating since 1913 and are pleased to continue to provide you and the Illawarra community quality adult education to enhance your leisure time and career. There are leisure skills courses, work skills courses, accredited training and foundation skills on offer.
Legal name
Workers Educational Association (WEA) Illawarra
More about The Community College by WEA CO