
National College of Vocational Education
Certificate III in Retail
Nationally Recognised Vocational Education and Training (VET)This course is nationally recognised under the Australian Qualifications Framework, and upon completion you could gain employment in many different types of positions to suit your needs and personal goals.
Throughout this course you’ll learn how to engage the customer, maintain daily store operations, deliver on organisational expectations and use discretion and judgement as required. This course enables you to work independently with limited supervision. Individuals working at this level may be responsible for supervising other team members and monitoring day-to-day workplace operations.
The qualification provides a pathway to work in a very diverse range of retail settings and industries including specialty retailers, supermarkets, department stores and quick service restaurants.
Delivery mode
National College of Vocational Education offers this course through the following delivery modes:
Blended
Combine the flexibility of online learning with the support of on campus learning.
- Surry Hills, NSW
- Wollongong, NSW
- Dapto, NSW
- Batemans Bay, NSW
- Nowra, NSW
- Narooma, NSW
- Campbelltown, NSW
- Goulburn, NSW
- Penrith, NSW
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
- NSW Subsidised Training This training may be subsidised by the NSW Government for eligible individuals. Places are limited.
For more information about this course and payment options please enquire now.
Career opportunities
The Certificate III in Retail will prepare you for the following roles.
Customer Service Representative
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
Retail Assistant
A Retail Assistant helps customers in a retail environment such as a small shop or large department store. You might assist with enquiries, provide...
Cashier
A Cashier takes payments from customers and clients in a retail environment, an office or other setting. You might process transactions and provide...
Pharmacy Sales Assistant
A Pharmacy Sales Assistant processes retail sales in a pharmacy. You might receive prescriptions from customers and provide advice on non-prescript...
Retail Team Leader
A Retail Team Leader supervises a team of staff in a retail environment. You might work in a large department or grocery store or work in a special...
Bicycle Sales Assistant
A Bicycle Sales Assistant sells bikes and bike products to customers in a retail environment. You might work in a specialty bicycle store or in a l...
Retail Supervisor
A Retail Supervisor manages a team of staff working in a retail store. You might supervise workers in a particular department or be in charge of a...
E‑commerce Assistant
An E-Commerce Assistant helps manage online sales by updating product listings, processing orders, and maintaining digital storefronts.
You’l...
About National College of Vocational Education
National College of Vocational Education is family owned and operated with over 20 years experienced in Vocational Education and Training. We provide individually tailored, nationally recognised qualifications in business, retail, leadership & management, hospitality and aged care. Our exceptional training staff are experts and specialists in their vocational areas and they love doing what they do. Our students are at the heart of our business and we love helping them to change their lives!