This unit covers the development and use of emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the context of the workplace.
It includes identifying the impact of own emotions on others in the workplace, recognising and appreciating the emotional strengths and weaknesses of others, promoting the development of emotional intelligence in others and utilising emotional intelligence to maximise team outcomes.
It applies to managers who are required to identify, analyse, synthesise and act on information from a range of sources and who deal with unpredictable problems as part of their job role. They use initiative and judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of teams.
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Delivery mode
This course is available in the following study modes:
Locations
level 1/14 William Street, Brookvale NSW 2100, Australia 2100
Entry Requirements
There are no formal academic requirements
Course fees
Course fee
Unknown
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Related career opportunities
This course will prepare you for the following roles.
About Northern Beaches & Mosman College
NBMC offers short, affordable workskills courses and nationally Accredited courses - for employees, job seekers, school leavers and graduates. We also offer lifestyle courses and traineeships.
Legal name
Northern Beaches Community College Limited
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