William Angliss Institute
Undergraduate Certificate of Hotel Operations
Nationally Recognised Vocational Education and Training (VET)Book your place for a career in hotels with the Undergraduate Certificate of Hotel Operations. Providing you with a grounding in hotel and resort operations you'll be introduced to the service experience that underpins the industry, from front office to food and beverage service.
With customer service as a foundation, you'll develop your skills in dedicated service environments with real customers and real experiences, while you study the fundamentals of management that underpin working with colleagues, supervisors and managers.
Gain knowledge in room division and practical experience utilising tools and programs used by the industry for accommodation reservation. Understand how room divisions and front of house operations are integrated and how they can impact the customer experience and success in this dynamic global industry.
Delivery mode
William Angliss Institute offers this course through the following delivery modes:
On campus
Work with instructors and classmates in a supportive and collaborative environment.
- 555 La Trobe St Melbourne, VIC
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
For more information about this course and payment options please enquire now.
Career opportunities
The Undergraduate Certificate of Hotel Operations will prepare you for the following roles.
Hotel Receptionist
A Hotel Receptionist works on the front desk of a hotel or accommodation venue. You might greet guests as they arrive and check them into their roo...
Reservations Agent
A Reservations Agent makes travel bookings on behalf of clients. You might organise transport such as airline or train travel bookings and you migh...
Bar Attendant
A Bar Attendant makes drinks and serves customers in a bar, hotel or other licensed venue. You might pour beers, mix cocktails or prepare other alc...
Cafe Attendant
A Café Attendant serves food and drinks to customers in a café or coffee shop. You’ll greet customers as they arrive and take their orders or give...
About William Angliss Institute
Named Australian Large Training Provider of the Year in 2021, William Angliss Institute has two Australian campuses (Melbourne & Sydney) and a presence in five countries.
As the epicentre for experience industry training in the ASEAN region, our global network of students has unrivalled access to industry opportunities and expert teaching that you can only find at Australia's largest specialist centre.
