This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
Explore all careersA Claims Consultant evaluates insurance claims, determines validity, processes applications, and communicates with policyholders, focusing on service.
Get qualified to work as a Claims Consultant with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Claims Consultant generally earns $1,450 per week ($75,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
The number of people working in this industry is expected to grow moderately in coming years. There are currently 23,800 people employed in this field in Australia and many of them specialise as a Claims Consultant. Claims Consultants may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
If you’re planning a career as a Claims Consultant, consider enrolling in a Certificate IV in General Insurance. This course will develop your understanding of insurance products and services and cover topics such as claims processing, risk exposure assessment, dispute resolution, client relationships, customer service and underwriting. A Certificate IV in Life Insurance or a Diploma of General Insurance may also be suitable.
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If you're considering a career as a Claims Consultant, the available Claims Consultant courses in Gladstone offer the perfect foundation for your professional journey. Gladstone, located in Queensland, boasts a vibrant economy that includes a strong insurance sector. Enrolling in these courses will equip you with the skills and knowledge necessary to excel in various roles, such as a Claims Officer or Assistant Underwriter. These positions not only enhance your expertise in claims processing but also provide opportunities for advancement within the insurance services industry.
The training providers delivering these Claims Consultant courses in Gladstone are recognized and highly regarded in the field. By choosing a course tailored to your career aspirations, you’ll gain insights that extend beyond traditional claims consulting. Interested in venturing into roles like Insurance Consultant or Insurance Broker? The courses are designed to open up pathways to diverse career options, including Claims Specialist and Risk Analyst positions, all of which are pivotal in the modern insurance landscape.