Crowd Controller Courses in Mackay

Become a licensed security guard (unarmed) with the Certificate II in Security Operations (CPP20218). You will learn how to provide security services for a range of clients while protecting yourself, patrons, and the general public. The course covers: first aid, basic self defence, screening people and personal effects, conducting patrols, crowd control, managing intoxicated people, removing persons from premises. Enquire now for enrolment opportunities in your state or territory.

The CPPSEC3101 Manage Conflict and Security Risks Using Negotiation is a nationally recognised short course for security guards and crowd controllers. To keep your security licence current, in some Australian states you must complete this course every 3 years. Competencies include: assessing conflict situations and determining a suitable response, using PPE and communication equipment, using interpersonal skills to gather information and communicate, using negotiation techniques to resolve conflict, recognising the effects of stress on your own wellbeing, evaluating your response to conflict, and more. Enquire now for entry requirements, security licensing outcomes, and upcoming courses in your local area.

The nationally recognised short course CPPSEC3121 Control Persons Using Empty Hand Techniques is for licensed bodyguards and crowd controllers who need the skills to restrain and isolate subjects without using weapons. This course is a mix of hands-on practical techniques, interpersonal and negotiation skills, and in some states and territories must be completed every 3 years. During your studies you will learn how to identify threats, negotiate with subjects to defuse conflict, use recognised empty hand techniques with minimum force, isolate subjects at a safe distance, monitor wellbeing and safety. Graduate with the confidence to handle difficult situations according to the law. Enquire now for upcoming enrolment dates and the full list of security licence competencies.