Courses for beginners
There are 4 courses available in Queensland Queensland for beginner learners with no prior experience or qualifications.
Recommended
ICT30120
Certificate III in Information Technology
Online
12 months
$2,880 - $4,424
- There are no mandated entry requirements.
ICT30120
Certificate III in Information Technology (Basic Cyber Security Awareness)
Online
12 months
$4,229 - $4,424
- There are no mandated entry requirements.
ICTSS00109
Entry to Tech Skill Set
Online
6 months
$1,800
- There are no mandated entry requirements.
Upskilled
ICT30120
Certificate III in Information Technology (Basic Cloud Computing)
Online
12 months
$4,424
- There are no mandated entry requirements.
Upskilled
Courses for experienced learners
There are 4 courses available in Queensland Queensland for experienced learners with prior experience or qualifications.
ICT40120
Certificate IV in Information Technology (Systems Administration Support)
Online
12 - 18 months
$1,500
- There are no mandated entry requirements.
ICT40120
Certificate IV in Information Technology (Cyber Security)
Online
12 - 15 months
$3,990 - $5,270
- There are no mandated entry requirements.
ICT40120
Certificate IV in Information Technology
Online
18 months
$5,270
- There are no mandated entry requirements.
Upskilled
ICT40120
Certificate IV in Information Technology (Cloud Computing)
Online
15 months
$5,039
- There are no mandated entry requirements.
Lumify Learn
Key questions
How can I become a it support officer?
To become a it support officer in Queensland, you may want to consider completing the Certificate III in Information Technology. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Queensland?
You can train to become a it support officer by completing a qualification with Upskilled or MCI Institute. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Queensland area that provide it support officer training. The closest campus is 1km away from the center of Queensland. You can also study a it support officer course through online, traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the it support officer sector.
QA Tester
A QA Tester ensures software quality by creating test plans, identifying defects, and performing manual and automated testing to meet standards and client expectations.
Avg yearly income
$96,980
Skill level
Advanced
Software Tester
A Software Tester ensures software quality by performing tests, designing test plans, documenting results, and collaborating with developers.
Avg yearly income
$101,400
Skill level
Beginner
Help Desk Support
Help Desk Support Technicians provide technical support for hardware and software, troubleshoot issues, and assist users via various communication channels.
Avg yearly income
$52,000
Skill level
Beginner
Service Desk Analyst
Service Desk Analysts troubleshoot software and hardware issues, providing technical support via phone, chat, and email for various organisations.
Avg yearly income
$67,600
Skill level
Beginner
Systems Administrator
System Administrators manage daily operations of computer networks, configuring and maintaining systems, training users, and troubleshooting issues.
Avg yearly income
$117,000
Skill level
Advanced
IT Manager
IT Managers oversee IT departments, managing staff and security, analysing needs, procuring systems, and planning for business growth and operational changes.
Avg yearly income
$130,000
Skill level
Advanced
Network Administrator
Network Administrators install, manage, and upgrade networks, troubleshoot issues, set up users, and maintain system security and passwords.
Avg yearly income
$104,000
Skill level
Advanced
IT Technician
An IT Technician troubleshoots, repairs, and maintains computer systems, working in-person or remotely, requiring strong technical and customer service skills.
Avg yearly income
$70,200
Skill level
Advanced
Computer Technician
A Computer Technician diagnoses and repairs IT equipment, installs systems, consults clients, and ensures maintenance while providing customer service.
Avg yearly income
$65,000
Skill level
Advanced
ICT Support Engineer
An ICT Support Engineer ensures an organisation's IT infrastructure runs smoothly by diagnosing and resolving issues, configuring systems, and providing training to staff.
Avg yearly income
$93,600
Skill level
Advanced
IT Specialist
An IT Specialist manages technology infrastructure, troubleshooting issues, ensuring system security, and providing user support to maintain efficiency.
Avg yearly income
$83,512
Skill level
Advanced
Cloud Support Technician
A Cloud Support Technician helps manage cloud-based systems, ensuring they run smoothly and efficiently for users and businesses.
Avg yearly income
$88,400
Skill level
Advanced
More about it support officer courses in Queensland
If you're considering a rewarding career as an IT Support Officer, Queensland has an array of potential avenues for you to explore. Offering a combination of beginner and advanced IT Support Officer courses in Queensland, you can find the perfect course to kickstart or advance your career in this vital field. With a total of 9 specialised courses, there's something that suits every learner's experience and aspirations, from entry-level programmes to more sophisticated qualifications.
For those just starting out, popular beginner courses such as the Certificate III in Information Technology ICT30120 and the Cyber Security Threat Assessment and Risk Management Skill Set BSBSS00093 are excellent choices. These courses equip you with the foundational knowledge and skills needed for roles such as Help Desk Support or Service Desk Analyst. The supportive environment offered by training providers such as In Tech Institute of Technology can make your learning experience enjoyable and impactful.
If you already possess some experience in the field, consider the advanced courses like the Certificate IV in Information Technology (Cyber Security) ICT40120 or Certificate IV in Information Technology (Systems Administration Support) ICT40120. These courses are designed to enhance your skill set, making you a valuable candidate for roles such as Network Administrator or IT Manager. Training providers such as AIBT offer these advanced courses, tailored for individuals ready to take their careers to the next level.
When considering your potential career pathways, you'll find that the IT Support Officer role branches into various job opportunities. From positions like QA Tester to IT Technician, the roles are as diverse as they are rewarding. Your learning journey in Queensland can help you unlock these career possibilities, whether through a foundational course such as the Entry to Tech Skill Set ICTSS00109 or an advanced qualification in Cloud Computing.
Finally, it’s essential to research the Information Technology courses and IT Support categories available in Queensland to better understand your options. Feel encouraged to take that first step towards a career as an IT Support Officer in this vibrant region of Australia. Explore your options, choose a course that resonates with your goals and aspirations, and embark on a fulfilling journey in the IT support landscape!
Courses by location
Further reading
How to get started in Information and Communications Technology (ICT)
26th September 2019
