IT Support Courses Online

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IT Support Courses Online

Whether it's ecommerce, non-retail offerings like insurance and health or any other aspect of the business world, having a reliable digital environment in which to operate is of the utmost importance. Even the smallest amount of downtime can have drastic consequences, not only for the organisation but also potentially for clients. IT support professionals, whether working in-house or as part of a larger agency, can help solve these issues quickly while also anticipating problems and preparing companies to continue operating without interruption.

These nationally accredited IT support courses are great for those looking to accelerate their entry into the fast-growing IT industry or further their already established career. These qualifications provide base-level problem resolution skills, help-desk skills and the technical ability required to provide expert care and support to clients. With plenty of certificates and diplomas from which to choose, you can train up in general information technology skills, network and administration, digital media support and other key areas. Start your IT career as a Level 1 technician or help desk analyst; progress to ICT service desk manager, Level 2 support technician or help desk team leader; and aspire to senior roles such as IT manager and system administrator. These jobs can pay average weekly salaries of $865-$1,920.

Provide rock-solid IT support with the help of these nationally accredited online training courses.

Job Pathways

Here are some potential career pathways within IT Support Courses Online. Click on the occupation for information on the course you should enrol in to start your journey.

Career In

IT Support

Sourced from The Australian Apprenticeships & Traineeships Information Service (aapathways.com.au) funded by the Australian Government Department of Education and Training and MySkills.gov.au

Popular Courses

There are 41 courses available for people who want a career in IT Support. These are the most popular courses.

ICT51015 Diploma of Telecommunications Engineering

The ICT51015 - Diploma of Telecommunications Engineering is a Nationally Recognised Training (NRT) qualification. Please make an enquiry to find out more about the course such as government funding options, study modes and duration....

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ICT41119 Certificate IV in Telecommunications Network Design

The ICT41119 - Certificate IV in Telecommunications Network Design is a Nationally Recognised Training (NRT) qualification. Please make an enquiry to find out more about the course such as government funding options, study modes and duration....

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ICT40418 Certificate IV in Information Technology Networking

The Certificate IV in Information Technology Networking (ICT40418) is perfect for anyone needing the skills to work on the IT help desk or in an office environment managing small-scale networks. This qualification is hands-on and students also graduate with a set of Microsoft certs in Windows Ser...

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ICT50118 Diploma of Information Technology

The Diploma of Information Technology (ICT50118) is perfect for IT Managers and Systems Support Analysts who need a broader range of ICT skills as well as an understanding of IT needs in the modern workplace. During the course you will be installing and upgrading operating systems and using a ran...

3 providers
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ICT50418 Diploma of Information Technology Networking

Launch your career in ICT Networking with this nationally recognised Diploma of Information Technology Networking (ICT50418). You’ll graduate with all the skills you need to design, install and test a server in a complex network environment — then manage the network while implementing a range of ...

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ICT30118 Certificate III in Information, Digital Media and Technology

The Certificate III in Information, Digital Media and Technology (ICT30118) is an entry-level qualification and a great introduction to applying ICT networking skills into the business environment. Learn how to configure and administer a network operating system while installing and maintaining a...

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ICT30118 Certificate III in Interactive Gaming and Programming Specialisation

Get started in gaming and coding - this Certificate III in Information, Digital Media and Technology is great for anyone needing foundational skills in interactive gaming and programming. The course is hands-on and you’ll graduate with real-world skills in 2D and 3D animation, video, visual desig...

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ICT40118 Certificate IV in Information Technology

The nationally recognised ICT40118 Certificate IV in Information Technology qualifies you for work as an ICT support technician in Australia and abroad. It’s a comprehensive course that can be completed on-campus or 100% online. Over 12 months you will learn critical aspects of cyber security, ne...

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ICT40115 Certificate IV in Information Technology

The ICT40115 Certificate IV in Information Technology is suitable for students requiring a wide range of knowledge and skills in basic networking, ICT support, database development, programming and web development support. Students will gain technical skills in network and server installation as ...

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ICT50318 Diploma of Information Technology Systems Administration

The Diploma of Information Technology Systems Administration (ICT50318) is for System Administrators who need a formal re-boot of their network server skillset as well as access to the the latest industry knowledge in ICT sustainability, disaster contingency, and virtual technologies. Even better...

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ICT80115 Graduate Certificate in Information Technology and Strategic Management

The Graduate Certificate in Information Technology and Strategic Management provides the skills and knowledge for students needing to lead the analysis, implementation and management of emerging and converging information and communication technologies as they are integrated into the business pro...

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ICT50818 Diploma of Systems Analysis and Design

The Diploma of Systems Analysis and Design (ICT50818) is a high end ICT qualification for System Administrators, Analysts, and Technicians. This course delivers a balance of practical skills in advanced software development and database design, as well as the relationship skills to provide busine...

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ICT40715 Certificate IV in Systems Analysis and Design

The Certificate IV in Systems Analysis and Design provides the knowledge and skills required to work as IT Designers, Systems Support Analysts or System Designers. Students will learn how to develop detailed technical design, select and employ software and hardware testing tools as well as coord...

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ICT40215 Certificate IV in Information Technology Support

The Certificate IV in Information Technology Support is suitable for students seeking careers as Website Testers, Website Administrators and IT Support Analysts. Students will learn how to identify and resolve client ICT problems, provide first-level remote help-desk support, provide one-to-one i...

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ICT41015 Certificate IV in Computer Systems Technology

A Certificate IV in Computer Systems Technology provides the skills and knowledge to manage the installation of a range of networks, including inter-networking, security and e-business integration. Students will learn to locate and troubleshoot IT equipment for system and software faults, install...

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ICT60215 Advanced Diploma of Network Security

The Advanced Diploma of Network Security (ICT60215) provides the skills and knowledge to plan, design, manage and monitor an enterprise Information and Communications Technology (ICT) network. The qualification has a high-level ICT technical base with appropriate security units and the ability to...

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ICT60415 Advanced Diploma of Information Technology Project Management

An Advanced Diploma of Information Technology Project Management provides the skills and knowledge to manage Information and Communications Technology (ICT) projects including software development, hardware procurement and implementation, network analysis and deployment, and web and/or system dev...

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ICT60315 Advanced Diploma of Information Technology Business Analysis

The Advanced Diploma of Information Technology Business Analysis is suitable for students seeking careers as Business Analysts, IT Administrators, IT Project Managers or Software Managers. Students will learn how to plan and monitor business analysis activities in an IT environment, plan and dire...

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ICT60115 Advanced Diploma of Information Technology

The Advanced Diploma of Information Technology (ICT60115) provides high level Information Communication Technology (ICT), process improvement as well as business skills and knowledge to enable an individual to be effective in senior ICT roles within organisations. Broken into 4 logical clusters o...

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ICT60515 Advanced Diploma of Computer Systems Technology

An Advanced Diploma of Computer Systems Technology provides the skills and knowledge required to coordinate and administer the installation, commissioning and ongoing maintenance of a range of networks, enterprise servers and systems, including inter-networking, security and e-business solutions....

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View all 41 courses