CPP40416 Certificate IV in Cleaning Management

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Course Overview

Ever thought about opening your own commercial cleaning business? This course is definitely for you! The Certificate IV in Cleaning Management delivers the skills you need to run a modern cleaning business that uses the latest cleaning techniques, chemicals, and equipment. By graduation you’ll know exactly how to schedule and monitor cleaning tasks, manage your team of cleaners, implement and monitor strict infection controls, and maintain the security and privacy of your clients’ premises. Enquire now a full course list and enrolment opportunities.


Nationally recognised training

Average duration

18 months

Suitable For

This course is ideal for people who have the following knowledge, skills or abilities:

Customer and Personal Service

Such as understanding customer needs, providing good quality service, and measuring customer satisfaction.

Extent Flexibility

Bend, stretch, twist, or reach with your body, arms, and/or legs.

Service Orientation

Looking for ways to help people.


Exercise for a long time without getting winded or out of breath.


This course can help you get a job as:

Job TitleAvg Salary
Cleaning Supervisor$1,150 weekly pay
Executive Housekeeper$1,150 weekly pay
Cleaner$865 weekly pay
Commercial Cleaner$960 weekly pay
Housekeeper$865 weekly pay

This course can help you progress to:

Job TitleAvg Salary
Caravan Park Manager$1,250 weekly pay

Please note that weekly pay figures are estimates only of what you could possibly earn.


You will be required to complete a number of units of competencey for this qualifiation. Example units have been provided below but may vary for each provider.

Manage risk

This unit describes skills and knowledge required to manage risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting. It applies to individuals who are working in positions of authority and are approved to implement change across the organisation, business unit, program or project area. They may or may not have responsibility for directly supervising others.

Induct cleaning staff

This unit of competency specifies the outcomes required to brief a cleaning team on the client and workplace requirements for cleaning a work site. It involves identifying the client requirements, service level agreement, cleaning schedules and cleaning techniques for different areas of the work site; and planning and delivering induction sessions for cleaning team members. Induction includes a work site tour and presentation, including demonstrations where required, to ensure team members are fully informed of the cleaning tasks, schedules and quality standards required. The induction must also cover all health, safety and environmental compliance and security requirements.

Schedule and monitor cleaning tasks

This unit of competency specifies the outcomes required to schedule and allocate staff to cleaning tasks to meet contracted service level agreements. It covers monitoring the efficiency and quality of the work through cleaning audits, preparing audit reports, and applying the information to ensure staff effectiveness for a cleaning contract. The unit involves interpreting client work orders, and applying knowledge of staff skills and availability and the range of cleaning methods available and required for the contract.

Manage the supply of cleaning stores to the work site

This unit of competency specifies the outcomes required to manage the supply of cleaning equipment, chemicals and consumables used when providing cleaning services at a work site. Supply is based on sound understanding of available cleaning methods, the equipment and chemicals used for each method, and demand estimates. The unit covers updating information on products and equipment and amending orders to improve cost-effectiveness.

Establish, develop and monitor teams

This unit of competency specifies the outcomes required to facilitate the development of team members’ working relationships, monitor their interactions and performance, and manage coaching and incentive programs to improve team effectiveness. The unit supports those who supervise small teams and take responsibility for the quality of work at a particular site.

Enquire now for a full list of subjects

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Benefits of Nationally Recognised Training

This is a nationally recognised course delivered by Registered Training Organisations (RTOs). RTOs are strictly regulated by the Australian Skills Quality Authority (ASQA). This guarantees you will be studying a quality-assured and nationally recognised qualification.

Recognition of Prior Learning
RTOs are also able to offer Recognition of Prior Learning for work experience or formal qualifications you may have undertaken to shorten the time you have to study. Ask a course provider for more details during the enrolment process.

Payment Options

Course providers may offer flexible payment options for those who do not wish (or are unable) to pay their tuition fees outright. There is usually a discount for those who pay their tuition fees upfront.

Enquire with a course provider to find out more.

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