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A Hotel Manager takes care of daily operations at a hotel or accommodation venue. You’ll supervise other departments including guest services, housekeeping and any bars or restaurants. Hotel Managers will ensure all safety, hygiene and compliance issues are adhered to and deal with any issues that arise. You might have to handle other duties such as budgets and finance or staff rostering and training.
Hotel Managers should be organised and able to handle several tasks at one time. It’s important that you make customer service a priority and are able to communicate well with staff and guests. Hotel Managers must be able to complete a range of administrative tasks and use their problem solving skills when required.
There are 8 courses available for people who want to become a Hotel Manager. These are the top 5 most popular courses.
Possible job outcomes:
The Certificate IV in Hospitality (SIT40416) is perfect for students working in supervisory roles at contemporary hospitality venues. You’ll gain core skills in customer service, venue hygiene, and team leadership while honing industry specific knowledge in your own interest area: food and beverage, gaming, events, service excellence, or housekeeping. Enquire now for a course outline and elective choices. Learn more.
The Diploma of Hospitality is a pathway to work in any sector of the hospitality industry as a departmental manager and supervisor or even for small business owners of restaurants, hotels and tourist outlets. Students will gain essential management skills in leadership, time management, rostering, business writing and communication. Upon graduation, students will be able to confidently navigate a hospitality environment, manage customer service and implement high standards of food and beverage service. Learn more.
The Advanced Diploma of Hospitality Management (SIT60316) is for senior venue and departmental managers who need high-end business, HR, and service skills. In this nationally recognised qualification you’ll develop a business and customer service plan for your venue, while honing your skills in recruitment, leadership, and marketing. Enquire now for a list of course units and your eligibility for concessions and payment plans. Learn more.
Get the skills you need to manage a restaurant, kitchen or bistro with the SIT60316 Advanced Diploma of Hospitality Management (Commercial Cookery). This nationally recognised qualification will teach you a mix of leadership, business administration, and food preparation/cooking skills. During your studies you will learn how to manage staff, budgets and finance, stock, customer service and compliance. You’ll also learn the fundamentals of commercial cooking so you can oversee the kitchen, or even step-in at times to cook and prepare meals. Enquire now for the full list of study units, career competencies, and upcoming enrolment dates. Learn more.
Looking for a management role in restaurants, bars, clubs, or hotels? The SIT60316 Advanced Diploma of Hospitality Management (Food and Beverage) delivers a good mix of leadership, administration, and F&B operational skills. During your studies you will learn how to manage staff, departmental budgets, customer service, and business compliance. You’ll also gain hands-on skills for when you’re out on the floor: food and beverage matching, providing advice on Australian and imported wines, serving espresso coffee, monitoring cellar operations, serving cocktails and mixed drinks, table service. Enquire now for the list of entry requirements, elective choices (and availability), and upcoming enrolment dates. Learn more.
In Australia, a full time Hotel Manager generally earns $1,350 per week ($70,200 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
The number of people working in this industry has grown strongly in recent years. There are currently 25,700 people employed as a Hotel Manager in Australia compared to 17,300 five years ago. Hotel Managers may find work across all regions of Australia.
Source: Australian Government Job Outlook 2020
If you’re planning a career as a Hotel Manager, consider enrolling in a Diploma of Hospitality Management. This course covers a range of topics including leadership, time management, rostering, communication and business management. A Certificate IV in Hospitality or an Advanced Diploma of Hospitality Management may also be suitable.
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Here are some potential career pathways within accommodation. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.
Accommodation
Concierge
$960 weekly pay
Hotel Porter
$865 weekly pay
Hotel Receptionist
Housekeeper
Front Office Supervisor
$1,350 weekly pay
Hotel Manager
Housekeeping Manager
$1,150 weekly pay
Maintenance Manager
Motel Manager
$1,250 weekly pay
Caravan Park Manager
Learn more about Hotel Manager courses in your area.