Hotel Porter Courses

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What does a Hotel Porter do?

A Hotel Porter assists guests who are staying in luxury hotel accommodation. You might escort guests to their room and carry their bags for them. Hotel Porters might deliver requested items to guest rooms and arrange other services such as room service or housekeeping. You might provide advice on local attractions, run errands for guests or attend to any other needs that arise.

A Hotel Porter should have excellent customer service skills and be flexible in attending to guest needs. Communication skills are important and you’ll need a strong knowledge of local attractions and facilities. Hotel Porters must be organised and able to handle several tasks at once. You may have to work irregular hours, including nights and weekends.

Hotel Porter Courses

There are 4 courses available for people who want to become a Hotel Porter.

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FAQs

How much does a Hotel Porter earn?

In Australia, a full time Hotel Porter generally earns $865 per week ($44,980 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

What are the job opportunities for a Hotel Porter?

The number of people working in this industry has remained stable in recent years. There are currently 1,100 people employed as a Hotel Porter in Australia compared to 1,200 five years ago. Hotel Porters may find work in larger towns and cities where large accommodation facilities are located.

Source: Australian Government Job Outlook 2020

How do I become a Hotel Porter?

A Certificate III in Hospitality (Accommodation Services) is an ideal qualification if you’re interested in a career as a Hotel Porter. You’ll learn about a range of topics relevant to customer service in the hospitality industry and be able to choose electives such as porter services, reservations and bookings and visitor information.

Courses by Location

Learn more about Hotel Porter courses in your area.

Job Pathways

Here are some potential career pathways within accommodation. Click on the occupation for information on the course you should enrol in to start your journey.

Career In

Sourced from The Australian Apprenticeships & Traineeships Information Service (aapathways.com.au) funded by the Australian Government Department of Education and Training and MySkills.gov.au.