A Hotel Porter assists guests who are staying in luxury hotel accommodation. You might escort guests to their room and carry their bags for them. Hotel Porters might deliver requested items to guest rooms and arrange other services such as room service or housekeeping. You might provide advice on local attractions, run errands for guests or attend to any other needs that arise.
A Hotel Porter should have excellent customer service skills and be flexible in attending to guest needs. Communication skills are important and you’ll need a strong knowledge of local attractions and facilities. Hotel Porters must be organised and able to handle several tasks at once. You may have to work irregular hours, including nights and weekends.
There are 4 courses available for people who want to become a Hotel Porter.