Search

BSBSS00119

Customer Service Skill Set

Vocational Education and Training

This skill set develops the core proficiencies required for outstanding customer service. It focuses on ensuring positive interactions, effective communication, and achieving high customer satisfaction. It is ideal for individuals entering customer service roles or those seeking to enhance their existing abilities to deliver superior service across various industries. Enquire now for a full list of entry requirements and available enrolment dates.

Find a provider

Study mode

Online, On Campus

Duration

8 weeks - 4 months

Find a provider

Skills Shortage

This course trains you for a role where skilled workers are in demand in Australia.

Industry-relevant

Learn skills employers need through industry-informed training.

Nationally recognised training

Training that is accredited and recognised across Australia.

Entry requirements

Entry requirements may vary by provider.

There are no formal academic requirements

Course fees

Fees can vary as they are set by individual training providers. The final cost will depend on your location, delivery method, and your eligibility for financial support.

Course fee

Varies by provider

Enquire now

Career opportunities

Choose a field of study

Business

Explore hundreds of industry-recognised business training courses designed to boost your career. Find the perfect qualification with reputable training providers and enhance your professional skills today.

All courses

Customer Engagement

Accelerate your career and stand out from the crowd with specialist courses in customer engagement. Find out more and start your career today!

Retail Operations

Specialise in Retail Operations, where you can drive customer satisfaction and retail store efficiency. Education pathways for domestic and international students.

Accommodation

Specialise in hotel management and guest relations, and play a key role in creating memorable experiences for travellers. Education pathways for domestic and international students.

Career opportunities

View all

Find course providers near you

Compare course providers for the BSBSS00101 Business Operations Management Skill Set.

Find a provider
Australian Learning and Care
On Campus, Online
8 weeks
AMA Queensland Education and Training Institute
Online
4 months
Find a provider near you
×

Are you an Australian Citizen or Permanent Resident?

Yes
No