Develop professional engagement strategies to deliver exceptional service and address customer difficulties promptly. You will learn to foster long-term loyalty and consistently achieve sales targets within a retail environment. This course focuses on building positive rapport and managing diverse interactions to ensure a high standard of care and satisfaction for every shopper. Enquire now for a full list of entry requirements and available enrolment dates.
VET qualifications are nationally recognised and regulated, ensuring all courses meet rigorous standards for quality, relevance, and compliance with industry requirements.
Graduate with the skills you need to start working right away. Build the practical skills and industry knowledge needed to enter the workforce with confidence.
Entry requirements for VET courses include both national standards and additional criteria set by individual Registered Training Organisations (RTOs).
It’s important to review these requirements for each course provider to ensure you meet all necessary prerequisites before applying.
Course fees vary depending on the course provider.
The Retail Customer Relationship will prepare you for the following roles.
A Sales Assistant plays a key role in retail environments by providing excellent customer service, assisting customers with product selection, and...
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
A Retail Team Leader supervises a team of staff in a retail environment. You might work in a large department or grocery store or work in a special...
A Brand Ambassador represents a business, product or service in the public eye. You might be employed to promote the brand at public events, in adv...
A Store Manager takes care of the overall operations of a retail shop or store. You’ll manage staff, set sales targets and oversee the store’s fina...
Compare all providers for the Retail Customer Relationship available in your area to find the right fit for you.
