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Store Manager Courses

A Store Manager takes care of the overall operations of a retail shop or store. You’ll manage staff, set sales targets and oversee the store’s financial operations. Store Managers might work at a large department store or a small specialty shop. You’ll handle tasks such as advertising, promotions and hiring new staff. You may also deal with any issues that occur such as customer difficulties.

Store Managers should be organised and able to handle several tasks at once. It’s important you communicate well with your staff and customers and you must have excellent leadership skills. Store Managers should make customer service a priority, but you must also be able to handle finances.

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Popular Store Manager Courses

There are 4 courses available for people who want to become a Store Manager.

BSB40320
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SIR50116
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SIR50317
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SIR40316
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Frequently Asked Questions

How much does a Store Manager earn?

In Australia, a full time Store Manager generally earns $1,350 per week ($70,200 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

What are the job opportunities for a Store Manager?

There has been a drop in employment numbers in this industry in recent years. There are currently 170,300 people working as a Store Manager in Australia compared to 188,800 five years ago. Store Managers may find work across all regions of Australia.

Source: Australian Government Job Outlook 2020

How do I become a Store Manager?

A Certificate IV in Retail Management is an ideal qualification if you’re interested in a career as a Store Manager. This course will prepare you to work in a large or small business and covers topics such as customer service and store security. A Certificate IV in Small Business Management may also be appropriate.

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Job Pathways

Here are some potential career pathways within retail operations. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.