SIR30216

Certificate III in Retail (Customer Relationships Skill Set)

This course reflects the role of individuals who have the primary responsibility of engaging the customer and delivering on organisational expectations. On completion of this course, students will receive a Statement of Attainment for successfully completed units from SIR30216 - Certificate III in Retail.

The following units of competency are included in this skill set:

• SIRXCEG003 – Build customer relationships and loyalty
• SIRXCEG002 – Assist with customer difficulties

Delivery mode

This course is available in the following study modes:

Entry Requirements

Course fees

For more information about this course and payment options please enquire now.

Related career opportunities

This course will prepare you for the following roles.

About Alffie

Powering businesses and people through technology and education

Advance your career, gain a new skill, or study something you’re passionate about with alffie’s accredited qualifications and skill sets

It’s simple really. We love what we do, and we aim to do it so well that our students and clients will feel inspired to tell anyone who will listen that they love what we do too.