MADEC
Certificate II in Retail Services
Nationally Recognised Vocational Education and Training (VET)LEARN HOW TO: Engage the customer, Communicate in the workplace to support team and customer outcomes, Work effectively in a service environment, Organise personal work requirements, Advise on products and services, Identify and respond to security risks
Delivery mode
MADEC offers this course through the following delivery modes:
Distance
Learn independently with online resources in a flexible and convenient environment.
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
For more information about this course and payment options please enquire now.
Career opportunities
The Certificate II in Retail Services will prepare you for the following roles.
Retail Assistant
A Retail Assistant helps customers in a retail environment such as a small shop or large department store. You might assist with enquiries, provide...
Customer Service Representative
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
Cashier
A Cashier takes payments from customers and clients in a retail environment, an office or other setting. You might process transactions and provide...
Visual Merchandiser
A Visual Merchandiser prepares displays of products in a retail environment. You might market new products, create seasonal displays or display mer...
Sales Assistant
A Sales Assistant plays a key role in retail environments by providing excellent customer service, assisting customers with product selection, and...
About MADEC
MADEC is a successful not for profit and charitable organisation, with a proud 50 year history of providing relief to people experiencing poverty or distress.
We recognise the importance of self-worth and self-fulfilment through education and employment and we recognise that those who are, or may be, disadvantaged need and deserve our help.
