Be Trained by Barringtons
Certificate IV in Leadership and Management
Nationally Recognised Vocational Education and Training (VET)This program is a combination of accredited and non-accredited training to suit the Club industry, more specifically the area of customer service and understanding of loyalty programs. We delve into the past, present and future of customer service and loyalty in Clubs.
Combined with an extensive leadership program, this course will also work to develop and enhance skills in leading and managing your team while building your service standards and loyalty programs. Loyalty programs are diverse in nature and this qualification provides a pathway to refine and develop your existing systems and customise your service style to make it uniquely your own.
Delivery mode
Be Trained by Barringtons offers this course through the following delivery modes:
Blended
Combine the flexibility of online learning with the support of on campus learning.
- 40 Second Avenue, Blacktown
- 4 Owen Street, Port Macquarie
- 8 Tindale Street, Penrith
- 231-243 Anson Street, Orange
- 5 Lincoln Street, Charlestown
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
For more information about this course and payment options please enquire now.
Career opportunities
The Certificate IV in Leadership and Management will prepare you for the following roles.
Team Leader
Team Leaders manage small work teams and generally work alongside their subordinates. They are employed by factories, manufacturing plants, constru...
Supervisor
Supervisors lead teams of workers and manage small work and service areas — supervising people on the job and ensuring that production and service...
Service Manager
A Service Manager oversees the daily running of the service department at a mechanical workshop. You’ll ensure vehicles are being serviced correctl...
Project Coordinator
Project Coordinators are a critical member of the project team, keeping everyone focused on their targets, deadlines, and budget constraints. They...
Operations Coordinator
An Operations Coordinator oversees the daily running of a business or organisation. You might be responsible for a particular department or for the...
About Be Trained by Barringtons
Be Trained by Barringtons are approved by Training Services NSW under Smart and Skilled, a NSW Government initiative designed to help people access the education they need to find employment and become successful in their chosen profession.
