Service Manager Courses
A Service Manager oversees the service department, ensuring quality vehicle servicing, team supervision, and customer satisfaction.
AI Exposure
High
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).
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How do I become a Service Manager
Get qualified to work as a Service Manager with a course recognised across Australia. Speak to a training provider to learn more.
BSB40520
Duration
5 days - 24 months
Study mode
Blended, Distance, On Campus, Online, RPL, Traineeship
Get the skills you need to become a successful workplace leader with the BSB40520 Certificate IV in Leadership and Management. This nationally recognised qualification covers the essential aspects of team leadership, workplace relationships, and operations management — then you choose electives that support your actual job role (eg, WHS and risk management, personal productivity, financial reporting, workplace diversity). You’ll graduate a more effective communicator with an arsenal of administration, IT,...
Career opportunities
Duration
5 days - 24 months
Study mode
Blended, Distance, On Campus, Online, RPL, Traineeship
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AUR50216
Duration
2 days - 18 months
Study mode
Blended, On Campus, Online, RPL, Traineeship
The AUR50216 Diploma of Automotive Technology is a 9 month course for qualified mechanics who want to be at the cutting edge of automotive technologies. This nationally recognised diploma will teach you how to analyse and evaluate faults in body management, theft deterrent, dynamic control, steering, suspension, fuel, transmission, and driveline systems. The course also covers estimating and quoting the cost of repairs.
Enquire now for entry requirements and upcoming training dates.
Career opportunities
Duration
2 days - 18 months
Study mode
Blended, On Campus, Online, RPL, Traineeship
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AUR40116
Duration
5 months - 24 months
Study mode
Blended, On Campus, Online, Traineeship
The Certificate IV Automotive Management (AUR40116) gives you the skills you need to manage an automotive retail and repair business. This nationally recognised qualification focuses on business skills rather than repairs and mechanical skills. Over 6-12 months of study with an industry qualified trainer you will learn the finer points of customer service, business planning, financial management, leadership, marketing, record administration and contract negotiation.
Enquire now for a full list of study un...
Career opportunities
Duration
5 months - 24 months
Study mode
Blended, On Campus, Online, Traineeship
Find a provider
AUR50116
Duration
6 months - 24 months
Study mode
Blended, On Campus, Online, Traineeship
Open your own automotive repair business or manage a dealership with the Diploma of Automotive Management (AUR50116). This nationally recognised qualification is completed over 12-18 months under an industry qualified trainer. The course covers all aspects of business and financial management as well as leadership, marketing, contracts, inventory, staffing — as they relate to an automotive retail store, repair business or dealership.
Enquire now for a list of training centres and enrolment dates.
Career opportunities
Duration
6 months - 24 months
Study mode
Blended, On Campus, Online, Traineeship
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Related career opportunities
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Common questions
How much does a Service Manager earn?
In Australia, a full time Service Manager generally earns $2,308 per week ($120,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
What are the job opportunities for a Service Manager?
There has been an increase in employment numbers in this industry over the last five years. There are currently 107,300 people working in this field in Australia and many of them specialise as a Service Manager. Service Managers may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
How do I become a Service Manager?
If you’re interested in a career as a Service Manager, consider enrolling in a Certificate IV in Automotive Management. This course will give you the skills to manage a range of automotive retail and repair businesses. You’ll cover topics including customer service, business planning, financial management, leadership, marketing, record administration and contract negotiation. A Diploma of Automotive Management would also be appropriate.
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More information
A Service Manager oversees the daily running of the service department at a mechanical workshop. You’ll ensure vehicles are being serviced correctly and make sure customers’ needs are met. Service Managers supervise a team of staff and may liaise with other mechanical departments such as parts and workshop. You’ll deal with customer enquiries and handle any problems that arise.
Service Managers need to be organised and have excellent time management skills. You should have strong leadership abilities and be able to communicate well with your team. Service Managers should make customer service a priority and be able to listen to customer concerns.
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