About Flexible Training Solutions

The BSB30120 Certificate III in Business prepares you for an administrative role. You’ll gain essential communication and teamwork skills, then specialise in an area that supports your career aspirations. Specialty areas include: technology and IT, business competence, teamwork and relationships, customer service, accounts, medical administration, records management. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates..

Get the skills you need to become a successful workplace leader with the BSB40520 Certificate IV in Leadership and Management. This nationally recognised qualification covers the essential aspects of team leadership, workplace relationships, and operations management — then you choose electives that support your actual job role (eg, WHS and risk management, personal productivity, financial reporting, workplace diversity). You’ll graduate a more effective communicator with an arsenal of administration, IT, and digital work skills. Enquire now for the list of study units and upcoming enrolment dates..

The BSB50420 Diploma of Leadership and Management is for the next generation of business leaders who need highly developed emotional intelligence and the ability to communicate with influence. This nationally recognised diploma has a heavy focus on interpersonal skills and relationship building, while teaching you how to develop administrative systems, operational plans, budgets, policy and compliance documents. Choose electives in areas that support your job role: finance, administration, risk management, big data, industrial relations, customer service. Enquire now for the list of study units, elective choices, and upcoming enrolment dates..

Step into a supervisory or management role with the BSB40120 Certificate IV in Business. This nationally recognised qualification will level up your use of digital technologies and develop your critical thinking, business relationships and communication strategies. Even better you can choose from one of nine specialisation areas — leadership, administration, operations, sustainability, big data, cyber security, finance, records and information management, or procurement. Graduate with an arsenal of skills that support your actual job role. Enquire now for the list of study units and enrolment opportunities near you..

The Certificate III in Retail (SIR30216) is perfect for students seeking roles in places like shops, specialty retailers, supermarkets, and department stores. Student begin their studies with the safety aspects of the retail workplace, learning how to identify and respond to security risks. This course has a strong focus on interpersonal skills and selling, so students graduate confidently able to engage with customers, sell products and services, assist with customer complaints, and be an effective member of a sales team. The Certificate III in Retail (SIR30216) is a nationally recognised training qualification and part of the official Retail Services Training Package..

The Diploma of Retail Leadership (SIR50116) is perfect for retail business owners or departmental managers wanting to learn business sales strategies to deliver profitable results. The course is made up of 10 units with an overall focus on retail strategic planning and the leadership skills that drive profitability. Students gain real skills in managing budgets, reducing labour costs and implementing activities that improve the overall financial performance of the business. To enrol in this course students must already hold a Certificate IV in Retail Management or have relevant work experience and employment history (to be deterimined by your chosen course provider). The Diploma of Retail Leadership (SIR50116) is a nationally recognised training qualification and part of the official Retail Services Training Package..

Get started in retail with this entry-level Certificate II in Retail Services (SIR20216). This course delivers a range of job skills essential for working in a service environment including communication, personal presentation, time management, as well as identifying and responding to security risks. You’ll graduate able to confidently engage with customers and help them choose different products and services. Enquire now for funding opportunities and how to enrol..

If you’re ready to manage your own team of floor staff (or have your heart set on being the head of your retail department), the Certificate IV in Retail Management delivers the skills you need to manage that frontline team while achieving awesome sales results. Students also learn how to create a customer centric culture, implement customer service strategies, and maintain store security. There are specific entry criteria for this qualification — click for full enrolment details and funding possibilities..

Get started in logistics and supply chain operations with the TLI30321Certificate III in Supply Chain Operations. This nationally recognised qualification allows you to specialise in logistics or warehousing. Competencies include: shifting materials using correct manual handling methods, ensuring transport chain of responsibility, stock control, loading and unloading goods, securing cargo, maintaining records, and much more. Enquire now for the list of study units, career outcomes, and upcoming enrolment dates..

A Certificate III in Business to Business Sales will give you the skills you need to work as a sales representative or customer service officer. This course is designed for anyone who sells products to other businesses as part of their work role. Whether you deal with wholesalers, large companies or small businesses, this qualification will help you build strong business to business relationships. The Certificate III in Business to Business Sales covers a range of topics relevant to this field of work. Course delivery will vary depending on your provider, but you might cover subjects including building customer relationships and loyalty, optimising customer and territory coverage and providing sales solutions to customers. Enquire now for a full list of study units, entry requirements and start dates..

Get a job at a warehouse or truck depot with the TLI20421 Certificate II in Supply Chain Operations. This nationally recognised qualification will teach you how to safely load and unload trucks and tankers, and complete the necessary documentation. The course covers: site safety and induction, transport chain of responsibility, workplace communication, using business software, picking and processing orders, receiving goods. Enquire now for the full list of study units, warehousing career outcomes, and enrolment opportunities in your area..

The Diploma of Logistics (TLI50219) is the course for students seeking management careers in the logistics and transport industries. This qualification focuses on operations management; so students graduate with practical job skills like reading and interpreting transport schedules, managing inventory, meeting regulatory requirements, as well as developing operational procedures. Students also have the opportunity to follow career interests with elective subjects in Team Leadership, Safety, International Distribution, and Compliance. The Diploma of Logistics (TLI50219) is a nationally recognised training qualification and part of the official Transport and Logistics Training Package..

Level-up your career in supply chain operations with the TLI40321 Certificate IV in Supply Chain Operations. This nationally recognised qualification will teach you how to oversee a supply chain operation and allows you to choose specialist elective units that support your career interest areas. Choose from: logistics, purchasing and procurement, transport scheduling, or warehousing. The course covers: transport chain of responsibility, fatigue management procedures, risk management, team leadership, workplace safety, supplier relationships, administration skills, and more. Enquire now for the full list of specialist electives (and their availability), career outcomes, and upcoming enrolment dates..

A Certificate III in Driving Operations TLI31216 is an entry level certificate for truck drivers seeking a formal qualification. Students gain essential skills in load handling, fatigue management, route planning and navigation. The Certificate III in Driving Operations TLI31216 is a nationally recognised training qualification and part of the official Transport and Logistics Training Package..

The Certificate II in Driving Operations is an entry-level essential for anyone operating a commercial vehicle and wanting to work as a professional driver. Students gain practical, hand-on skills — fatigue management strategies, map reading and navigation, loading/unloading safety, and completing despatch documentation. Click for the full lesson plan, enrolment dates, and the opportunities for funding..