If you’re ready to manage your own team of floor staff (or have your heart set on being the head of your retail department), the Certificate IV in Retail Management delivers the skills you need to manage that frontline team while achieving awesome sales results. Students also learn how to create a customer centric culture, implement customer service strategies, and maintain store security. There are specific entry criteria for this qualification — click for full enrolment details and funding possibilities.
Average Course Fee
Number of Providers
Nationally Recognised Training
This course is ideal for people who have the following knowledge, skills or abilities:
Administration and Management
Planning and coordination of people and resources.
Evaluating the benefits and costs of different solutions for a problem.
Customer and Personal Service
Such as understanding customer needs, providing good quality service, and measuring customer satisfaction.
Sales and Marketing
Showing, promoting, and selling products or services, including marketing strategy and tactics and sales control systems.
This course can help you get a job as:
Enquire with a provider for more details.
The following institutions provide this course.
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