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Explore all careersHow do I become an Aviation Passenger Service Agent?
Get qualified to work as an Aviation Passenger Service Agent with a course recognised across Australia. Speak to a training provider to learn more.
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Aviation Passenger Service Agent careers
An Aviation Passenger Service Agent facilitates the movement of travellers through airport terminals. You might work at check-in counters or boarding gates, focusing on verifying documents and managing boarding procedures. You will provide critical information regarding flight changes and security, helping passengers navigate air travel with ease.
In this role, you must be professional and resilient, maintaining a calm composure during peak periods or disruptions. You will liaise with flight crews and ground operations to resolve issues and ensure every traveller receives a high standard of care.
