Courses for beginners
There are 2 courses available in Mackay Queensland for beginner learners with no prior experience or qualifications.
ICT30120
Certificate III in Information Technology (Basic Cyber Security Awareness)
Online
12 months
$4,229 - $4,424
- There are no mandated entry requirements.
ICT30120
Certificate III in Information Technology (Basic Cloud Computing)
Online
12 months
$4,424
- There are no mandated entry requirements.
Upskilled
Courses for experienced learners
There are 3 courses available in Mackay Queensland for experienced learners with prior experience or qualifications.
Recommended
ICT40120
Certificate IV in Information Technology (Cloud Computing)
Online
15 months
$5,039
- There are no mandated entry requirements.
Lumify Learn
ICT40120
Certificate IV in Information Technology (Systems Administration Support)
Online
12 - 18 months
$1,500
- There are no mandated entry requirements.
ICT50220
Diploma of Information Technology (Advanced Networking and Cloud Engineering)
Blended
24 months
$17,820
- There are no mandated entry requirements.
TAFE Queensland
Key questions
How can I become a cloud support technician?
To become a cloud support technician in Mackay, you may want to consider completing the Certificate IV in Information Technology (Cloud Computing). This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Mackay?
You can train to become a cloud support technician by completing a qualification with Lumify Learn. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Mackay area that provide cloud support technician training. The closest campus is 325km away from the center of Mackay. You can also study a cloud support technician course through online learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the cloud support technician sector.
QA Tester
A QA Tester ensures software quality by creating test plans, identifying defects, and performing manual and automated testing to meet standards and client expectations.
Avg yearly income
$96,980
Skill level
Advanced
Software Tester
A Software Tester ensures software quality by performing tests, designing test plans, documenting results, and collaborating with developers.
Avg yearly income
$101,400
Skill level
Beginner
Help Desk Support
Help Desk Support Technicians provide technical support for hardware and software, troubleshoot issues, and assist users via various communication channels.
Avg yearly income
$52,000
Skill level
Beginner
Service Desk Analyst
Service Desk Analysts troubleshoot software and hardware issues, providing technical support via phone, chat, and email for various organisations.
Avg yearly income
$67,600
Skill level
Beginner
Systems Administrator
System Administrators manage daily operations of computer networks, configuring and maintaining systems, training users, and troubleshooting issues.
Avg yearly income
$117,000
Skill level
Advanced
IT Manager
IT Managers oversee IT departments, managing staff and security, analysing needs, procuring systems, and planning for business growth and operational changes.
Avg yearly income
$130,000
Skill level
Advanced
Network Administrator
Network Administrators install, manage, and upgrade networks, troubleshoot issues, set up users, and maintain system security and passwords.
Avg yearly income
$104,000
Skill level
Advanced
IT Technician
An IT Technician troubleshoots, repairs, and maintains computer systems, working in-person or remotely, requiring strong technical and customer service skills.
Avg yearly income
$70,200
Skill level
Beginner
Computer Technician
A Computer Technician diagnoses and repairs IT equipment, installs systems, consults clients, and ensures maintenance while providing customer service.
Avg yearly income
$65,000
Skill level
Advanced
IT Support Officer
An IT Support Officer resolves IT issues, guides clients, performs repairs, provides remote or in-person support, and recommends software solutions.
Avg yearly income
$75,140
Skill level
Advanced
ICT Support Engineer
An ICT Support Engineer ensures an organisation's IT infrastructure runs smoothly by diagnosing and resolving issues, configuring systems, and providing training to staff.
Avg yearly income
$93,600
Skill level
Advanced
IT Specialist
An IT Specialist manages technology infrastructure, troubleshooting issues, ensuring system security, and providing user support to maintain efficiency.
Avg yearly income
$83,512
Skill level
Advanced
More about cloud support technician courses in Mackay
For those looking to embark on a career as a Cloud Support Technician, the offerings in Mackay are exceptional. With a selection of Cloud Support Technician courses in Mackay, individuals can choose from beginner courses aimed at providing essential skills, or advanced courses for those with prior experience. Beginner learners can start with the Certificate III in Information Technology (Basic Cyber Security Awareness) ICT30120 or the Certificate III in Information Technology (Basic Cloud Computing) ICT30120. Both options are designed to set a solid foundation in IT and cloud technology.
For experienced professionals, Mackay features three advanced courses that cater to those ready to enhance their expertise. The Certificate IV in Information Technology (Systems Administration Support) ICT40120 and the Certificate IV in Information Technology (Cloud Computing) ICT40120 offer specialised knowledge in systems support and cloud technologies. For those aiming for the highest tier, the Diploma of Information Technology (Advanced Networking and Cloud Engineering) ICT50220 is an outstanding choice that prepares learners for complex networking and engineering roles within cloud environments.
Enrolling in these Cloud Support Technician courses in Mackay not only equips individuals with technical know-how but also prepares them for a variety of job roles in the IT sector. Graduates can pursue careers as an IT Support Officer, providing troubleshooting and guidance to clients, or as an ICT Support Engineer, focusing on more technical solutions. With the robust demand for IT professionals in Mackay, the skills gained from these courses lead to numerous opportunities.
Beyond direct roles, the knowledge acquired can be advantageous for those aspiring to become an IT Specialist, or even a Service Desk Analyst, roles that require a solid understanding of both technology and customer service. The versatility of a Cloud Support Technician's skills likewise opens doors to positions like a QA Tester or Software Tester, making it one of the most relevant qualifications in today's digital landscape.
In conclusion, pursuing Cloud Support Technician courses in Mackay is a strategic choice for anyone aiming to thrive in the rapidly evolving IT sector. Whether starting new or looking to enhance existing skills, Mackay’s training opportunities provide invaluable pathways into the technology field. With professional roles like Systems Administrator and IT Manager just a course away, learners are encouraged to seize this opportunity and embark on a fulfilling career in cloud technology.
Further reading
What can you do with a Certificate IV in Information Technology?
17th February 2021
