Courses for beginners
There are 4 courses available in Mackay Queensland for beginner learners with no prior experience or qualifications.
ICT30120
Certificate III in Information Technology
Online
12 months
$2,880 - $4,424
- There are no mandated entry requirements.
ICT30120
Certificate III in Information Technology (Basic Cyber Security Awareness)
Online
12 months
$4,229 - $4,424
- There are no mandated entry requirements.
ICTSS00109
Entry to Tech Skill Set
Online
6 months
$1,800
- There are no mandated entry requirements.
Upskilled
ICT30120
Certificate III in Information Technology (Basic Cloud Computing)
Online
12 months
$4,424
- There are no mandated entry requirements.
Upskilled
Courses for experienced learners
There are 4 courses available in Mackay Queensland for experienced learners with prior experience or qualifications.
ICT40120
Certificate IV in Information Technology (Systems Administration Support)
Online
12 - 18 months
$1,500
- There are no mandated entry requirements.
ICT40120
Certificate IV in Information Technology (Cyber Security)
Online
12 - 15 months
$3,990 - $5,270
- There are no mandated entry requirements.
ICT40120
Certificate IV in Information Technology
Online
18 months
$5,270
- There are no mandated entry requirements.
Upskilled
ICT40120
Certificate IV in Information Technology (Cloud Computing)
Online
15 months
$5,039
- There are no mandated entry requirements.
Lumify Learn
Key questions
How can I become a it support officer?
To become a it support officer in Mackay, you may want to consider completing the Certificate III in Information Technology. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Mackay?
You can train to become a it support officer by completing a qualification with Upskilled or MCI Institute. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Mackay area that provide it support officer training. The closest campus is 29km away from the center of Mackay. You can also study a it support officer course through online, traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the it support officer sector.
QA Tester
A QA Tester ensures software quality by creating test plans, identifying defects, and performing manual and automated testing to meet standards and client expectations.
Avg yearly income
$96,980
Skill level
Advanced
Software Tester
A Software Tester ensures software quality by performing tests, designing test plans, documenting results, and collaborating with developers.
Avg yearly income
$101,400
Skill level
Beginner
Help Desk Support
Help Desk Support Technicians provide technical support for hardware and software, troubleshoot issues, and assist users via various communication channels.
Avg yearly income
$52,000
Skill level
Beginner
Service Desk Analyst
Service Desk Analysts troubleshoot software and hardware issues, providing technical support via phone, chat, and email for various organisations.
Avg yearly income
$67,600
Skill level
Beginner
Systems Administrator
System Administrators manage daily operations of computer networks, configuring and maintaining systems, training users, and troubleshooting issues.
Avg yearly income
$117,000
Skill level
Advanced
IT Manager
IT Managers oversee IT departments, managing staff and security, analysing needs, procuring systems, and planning for business growth and operational changes.
Avg yearly income
$130,000
Skill level
Advanced
Network Administrator
Network Administrators install, manage, and upgrade networks, troubleshoot issues, set up users, and maintain system security and passwords.
Avg yearly income
$104,000
Skill level
Advanced
IT Technician
An IT Technician troubleshoots, repairs, and maintains computer systems, working in-person or remotely, requiring strong technical and customer service skills.
Avg yearly income
$70,200
Skill level
Beginner
Computer Technician
A Computer Technician diagnoses and repairs IT equipment, installs systems, consults clients, and ensures maintenance while providing customer service.
Avg yearly income
$65,000
Skill level
Advanced
ICT Support Engineer
An ICT Support Engineer ensures an organisation's IT infrastructure runs smoothly by diagnosing and resolving issues, configuring systems, and providing training to staff.
Avg yearly income
$93,600
Skill level
Advanced
IT Specialist
An IT Specialist manages technology infrastructure, troubleshooting issues, ensuring system security, and providing user support to maintain efficiency.
Avg yearly income
$83,512
Skill level
Advanced
Cloud Support Technician
A Cloud Support Technician helps manage cloud-based systems, ensuring they run smoothly and efficiently for users and businesses.
Avg yearly income
$88,400
Skill level
Advanced
More about it support officer courses in Mackay
If you're considering a career in the growing field of IT support, you're in luck! Mackay offers a variety of IT Support Officer courses designed to cater to both beginners and experienced learners. Whether you're starting from scratch or looking to enhance your existing skills, you can find the right course to match your needs. For beginners, the Certificate III in Information Technology (ICT30120) is a popular choice, providing foundational knowledge in information technology. Another excellent option is the Certificate III in Information Technology (Basic Cyber Security Awareness), which introduces learners to crucial cybersecurity principles.
Experienced individuals seeking to advance their careers can also benefit from the diverse offerings in Mackay. Courses like the Certificate IV in Information Technology (Systems Administration Support) (ICT40120) equip learners with the skills needed for more technical roles. The Certificate IV in Information Technology (Cyber Security) is a fantastic option for those looking to specialise in cybersecurity, highlighting the importance of protecting information in today's digital landscape.
For those eager to break into the tech industry, Mackay's Entry to Tech Skill Set (ICTSS00109) offers a supportive pathway into the world of IT. Combining essential skills in technology with practical applications, this course is perfect for beginners. Additionally, with courses like the Cyber Security Threat Assessment and Risk Management Skill Set (BSBSS00093), you can build upon your beginner knowledge and move into areas of growing importance in the field.
With a total of nine IT Support Officer courses available in Mackay, including both vocational education and training (VET) as well as short courses, there’s something for everyone. Staying competitive in the job market requires ongoing learning and skill development, and the courses listed at Courses.com.au offer the perfect opportunity to do just that. Explore the variety of options today and take the first step toward a fulfilling career in IT support!
Further reading
How to get started in Information and Communications Technology (ICT)
26th September 2019
