This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersAn IT Support Officer resolves IT issues, guides clients, performs repairs, provides remote or in-person support, and recommends software solutions.
Get qualified to work as an IT Support Officer with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time IT Support Officer generally earns $1,445 per week ($75,140 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen a strong increase in worker numbers over the last five years. There are currently 84,800 people employed in this sector in Australia and many of them specialise as an IT Support Officer. IT Support Officers may find work across all regions of Australia, particularly larger towns and cities.
Source: Australian Government Labour Market Insights
If you’re planning a career as an IT Support Officer, consider enrolling in a Diploma of Information Technology. This course addresses issues including cyber security practices and awareness programs. You’ll be able to specialise in an area that suits your career plans such as advanced networking, advanced programming, cloud engineering, advanced web development or gaming.
Browse occupations related to IT Support Officer
If you're looking to kick-start a career in IT, the diverse range of IT Support Officer courses in Busselton offers a perfect starting point. With a total of nine courses available, you can choose from beginner options that cater to those with no prior experience to advanced courses for seasoned professionals. One of the most popular beginner courses is the Certificate III in Information Technology ICT30120. This course provides essential skills for anyone looking to enter the IT field.
For those interested in enhancing their cybersecurity knowledge, the Certificate III in Information Technology (Basic Cyber Security Awareness) is another excellent option. It prepares learners to protect information and supports your journey towards becoming a proficient IT Support Officer. Additionally, the Entry to Tech Skill Set ICTSS00109 offers a streamlined introduction to technology, making it suitable for all ages and backgrounds in Busselton.
For experienced learners aiming to specialise further, Busselton also hosts advanced courses tailored to expand your skill set. The Certificate IV in Information Technology (Systems Administration Support) ICT40120 is highly regarded for those aspiring to achieve higher qualifications. Similarly, you may consider the Certificate IV in Information Technology (Cyber Security) ICT40120, which focuses on advanced security protocols essential for safeguarding networks.
In Busselton, the blend of local training providers ensures a hands-on learning experience, paving the way for a successful career as an IT Support Officer. With options like the Certificate IV in Information Technology (Cloud Computing) ICT40120, professionals can stay updated with the latest industry trends and technologies. To explore all available courses, including both beginner and advanced levels, visit the IT Support Officer courses in Busselton page, where you’ll find the right path tailored to your career aspirations.