This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersAn IT Support Officer resolves IT issues, guides clients, performs repairs, provides remote or in-person support, and recommends software solutions.
Get qualified to work as an IT Support Officer with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time IT Support Officer generally earns $1,445 per week ($75,140 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen a strong increase in worker numbers over the last five years. There are currently 84,800 people employed in this sector in Australia and many of them specialise as an IT Support Officer. IT Support Officers may find work across all regions of Australia, particularly larger towns and cities.
Source: Australian Government Labour Market Insights
If you’re planning a career as an IT Support Officer, consider enrolling in a Diploma of Information Technology. This course addresses issues including cyber security practices and awareness programs. You’ll be able to specialise in an area that suits your career plans such as advanced networking, advanced programming, cloud engineering, advanced web development or gaming.
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If you're considering a career as an IT Support Officer in Warrnambool, there is a variety of IT Support Officer courses in Warrnambool that can equip you with the necessary skills and knowledge. Whether you're starting from scratch or looking to enhance your expertise, there are 9 courses available in the region tailored to different skill levels. For beginners, popular options include the Certificate III in Information Technology (ICT30120) and the Certificate III in Information Technology (Basic Cyber Security Awareness). These foundational courses provide essential IT skills perfect for those with no prior experience.
For those with some background in IT, advanced courses like the Certificate IV in Information Technology (Systems Administration Support) and the Certificate IV in Information Technology (Cyber Security) are ideal for further developing your capabilities. As you progress through the Information Technology courses, you'll not only enhance your technical skills but also boost your employability in various IT roles, including Help Desk Support and Service Desk Analyst.
Additionally, as you explore the comprehensive offerings of IT Support Officer courses in Warrnambool, you might also be interested in related roles such as a Systems Administrator or Network Administrator. The region is home to numerous training providers, ensuring quality education and support as you embark on your journey into the IT industry. Take your first step today by enrolling in a course that aligns with your career goals and interests.