This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
Explore all careersHow do I become a Local Government Customer Service Assistant in Albany?
Get qualified to work as a Local Government Customer Service Assistant with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Albany
The following providers offer Local Government Customer Service Assistant courses in Albany, Western Australia.
River Oak College
46425
1
Common questions
In Australia, a full time Local Government Customer Service Assistant generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
Courses.com.au Team
There has been an increase in employment numbers in this industry over the last five years. There are currently 22,100 people working in this area in Australia and many of them specialise as a Local Government Customer Service Assistant. Local Government Customer Service Assistants may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
Courses.com.au Team
A Certificate III in Government is an ideal qualification if you’re planning a career as a Local Government Customer Service Assistant. You’ll explore a range of topics relevant to working in the public sector, including organising workplace information, working effectively with diversity and complying with legislation.
Courses.com.au Team
Related career opportunities
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Further reading
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22nd September 2020
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2nd December 2021All local government customer service assistant courses
Local Government Customer Service Assistant careers
Individuals seeking to start a rewarding career in the public sector can explore the Local Government Customer Service Assistant courses in Albany. Located in the picturesque region of Albany, Western Australia, these courses provide vital skills that prepare learners for various job roles within the local government framework. With just one beginner course available, the Certificate III in Business (Customer Engagement) BSB30120 serves as an excellent entry point for those with no prior experience or qualifications.
The Local Government Customer Service Assistant role is integral to the functions of public service, which includes serving the community, managing inquiries, and facilitating communication between citizens and local government entities. By engaging in this training, students can also discover related job opportunities, such as becoming a Public Servant, a Planning Officer, or even a Local Government Administration Officer. Each of these positions plays a crucial role in ensuring the efficient operation of local councils.
As participants delve into the course material, they will also gain insights into various fields related to the Local Government Customer Service Assistant profession. The courses align with the Government and Public Sector courses category, allowing learners to expand their knowledge on subjects pertinent to the local government sector. Furthermore, additional resources on Local Government are readily accessible for those wishing to specialise further.
In addition to foundational courses, Albany offers a wealth of prospect jobs for Local Government Customer Service Assistants. Beyond the immediate roles mentioned, individuals may find themselves benefitting from opportunities as a Community Engagement Officer, a Government Accountant, or exploring various compliance roles such as Senior Compliance Officer. This diversity emphasises the pivotal role that customer service plays in local governance.
Embarking on the journey with the Local Government Customer Service Assistant courses in Albany not only paves the way to meaningful employment but also enhances the capacity of local councils to better serve their communities. By gaining the necessary qualifications, such as the Certificate III in Business (Customer Engagement), learners position themselves as valuable assets to their local governments and can aspire to various career paths, from a Public Service Officer to a Policy Analyst. Take the first step towards a fulfilling career today!
