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Local Government Customer Service Assistant Courses in Brisbane

A Local Government Customer Service Assistant manages customer inquiries, processes payments and applications, and ensures effective service delivery.

How do I become a Local Government Customer Service Assistant in Brisbane?

Get qualified to work as a Local Government Customer Service Assistant with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Local Government Customer Service Assistant generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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There has been an increase in employment numbers in this industry over the last five years. There are currently 22,100 people working in this area in Australia and many of them specialise as a Local Government Customer Service Assistant. Local Government Customer Service Assistants may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

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A Certificate III in Government is an ideal qualification if you’re planning a career as a Local Government Customer Service Assistant. You’ll explore a range of topics relevant to working in the public sector, including organising workplace information, working effectively with diversity and complying with legislation.

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Further reading

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Local Government Customer Service Assistant careers

If you are looking to establish a rewarding career in local government, the Local Government Customer Service Assistant courses in Brisbane are an excellent starting point. These courses are designed for individuals at various levels of experience, from beginners with no prior qualifications to those with existing knowledge seeking to enhance their skills. Two popular beginner courses include the Certificate III in Business (Customer Engagement) BSB30120 and the Certificate III in Government PSP30122. Both of these qualifications equip learners with essential skills needed for effective customer engagement in a government context.

For experienced learners, the Bachelor of Business (Business Administration) is a notable advanced course that can elevate your expertise and career potential. This qualification provides a comprehensive understanding of business principles, making it ideal for those aspiring to secure more senior roles in local government such as a Local Government Administration Officer or a Local Government Officer. The structured learning environment offered by qualified training providers ensures that you gain the necessary competencies to excel in your chosen role.

Brisbane's local government sector presents numerous opportunities for graduates of these courses. By completing a Local Government Customer Service Assistant course, you open doors to various related job roles including Public Servant, Community Engagement Officer, and even more specialized positions such as Government Accountant or Public Health Officer. The skills acquired during your training will enhance your employability and prepare you for a fulfilling career in public service.

The demand for well-trained professionals in local government is continually growing, and Brisbane is no exception. With a focus on enhancing community services and engagement, the qualification achieved through Local Government Customer Service Assistant courses will position you well in this competitive job market. Consider the pathway to becoming a Policy Officer or even a Political Consultant, where your contribution can significantly impact local policies and community development.

Investing in your education by enrolling in the right course is the first step towards a successful career in local government. Explore the diverse Local Government Customer Service Assistant courses in Brisbane available at reputable training providers. For a detailed overview of your options and further information, visit the page here. Make your mark in the local government sector and see how these qualifications can transform your career path.