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Local Government Customer Service Assistant Courses in Geraldton

A Local Government Customer Service Assistant manages customer inquiries, processes payments and applications, and ensures effective service delivery.

How do I become a Local Government Customer Service Assistant in Geraldton?

Get qualified to work as a Local Government Customer Service Assistant with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Local Government Customer Service Assistant generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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There has been an increase in employment numbers in this industry over the last five years. There are currently 22,100 people working in this area in Australia and many of them specialise as a Local Government Customer Service Assistant. Local Government Customer Service Assistants may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

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A Certificate III in Government is an ideal qualification if you’re planning a career as a Local Government Customer Service Assistant. You’ll explore a range of topics relevant to working in the public sector, including organising workplace information, working effectively with diversity and complying with legislation.

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Further reading

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Local Government Customer Service Assistant careers

If you're considering a rewarding career in the public sector, our Local Government Customer Service Assistant courses in Geraldton are a great starting point. With a diverse range of job opportunities, including roles such as a Public Servant and a Local Government Administration Officer, you can carve a niche that suits your skills and interests. The local government field focuses on community services and engagement, offering a fulfilling career path where you can make a difference in Geraldton and beyond.

Our featured course, the Certificate III in Business (Customer Engagement) BSB30120, is ideal for beginners with no prior experience. This Vocational Education and Training (VET) course will equip you with essential skills and knowledge needed for various customer service roles within the local government sector. By undertaking this training in Geraldton, you will gain hands-on learning experiences that are vital in today’s competitive job market.

Upon completing your course, you'll find yourself well-prepared for a variety of job roles related to local government. Positions such as a Community Engagement Officer or a Local Government Officer are just a few of the exciting options available to you. Additionally, opportunities for career advancement exist in fields such as policy making and public health, with roles like a Public Health Officer or a Policy Adviser being rewarding pathways to consider.

Enrolling in our Local Government Customer Service Assistant courses in Geraldton is not just an investment in your education, but also in your future. You’ll connect with local industry experts and gain valuable insights into the workings of local council operations. Whether you're aiming for a role as a Government Accountant or a Political Analyst, this is your chance to step forward and build a lasting career that contributes to the community you love.