This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
Explore all careersA Local Government Customer Service Assistant manages customer inquiries, processes payments and applications, and ensures effective service delivery.
Get qualified to work as a Local Government Customer Service Assistant with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Local Government Customer Service Assistant generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
There has been an increase in employment numbers in this industry over the last five years. There are currently 22,100 people working in this area in Australia and many of them specialise as a Local Government Customer Service Assistant. Local Government Customer Service Assistants may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
A Certificate III in Government is an ideal qualification if you’re planning a career as a Local Government Customer Service Assistant. You’ll explore a range of topics relevant to working in the public sector, including organising workplace information, working effectively with diversity and complying with legislation.
Browse occupations related to Local Government Customer Service Assistant
If you are looking to build a rewarding career in the public sector, consider enrolling in Local Government Customer Service Assistant courses in Gisborne. These courses provide essential skills and knowledge needed to succeed in various roles within local government. With options ranging from beginner courses like the Certificate III in Business (Customer Engagement) to advanced qualifications like the Bachelor of Business (Business Administration), there’s something for everyone, whether you're just starting out or looking to advance your career.
In Gisborne, you have access to reputable training providers such as IBC, which offers the Certificate III in Business (Customer Engagement), and GBS, offering the Certificate III in Government. These courses are recognised by industry bodies and are designed to equip you with practical skills for roles such as a Public Servant, or a Local Government Administration Officer.
Studying in Gisborne not only connects you with local opportunities but also ensures that the training you receive meets local government standards. This training will pave the way for various job roles linked to the Local Government Customer Service Assistant field. Positions such as a Planning Officer, Community Engagement Officer, and Government Accountant are just a few examples of where your studies can lead you.
Whether you are interested in Government and Public Sector courses or specific Local Government pathways, our dedicated training providers in Gisborne are committed to supporting your educational journey. They understand the local landscape and will provide the guidance needed to help you explore numerous job opportunities in the sector. Take the first step toward a fulfilling career by enrolling in one of the Local Government Customer Service Assistant courses in Gisborne today.