Local Government Customer Service Assistant Courses in Gold Coast
A Local Government Customer Service Assistant manages customer inquiries, processes payments and applications, and ensures effective service delivery.
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How do I become a Local Government Customer Service Assistant in Queensland
Get qualified to work as a Local Government Customer Service Assistant in Gold Coast with a course recognised across Australia. Speak to a training provider to learn more.
BSB30120
Duration
6 months - 24 months
Study mode
Blended, Distance, On Campus, Online, RPL, Traineeship
Get the skills you need to take care of customer service with the BSB30120 Certificate III in Business (Customer Engagement). This nationally recognised qualification delivers communication, critical thinking and teamwork skills as well as customer specific competencies in marketing, social media, sales, and complaint resolution. Graduate ready for work on the help desk or better able to support your own work team. Enquire now for the full list of study units, graduation competencies, and enrolment opportunities.
Career opportunities
Duration
6 months - 24 months
Study mode
Blended, Distance, On Campus, Online, RPL, Traineeship
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PSP30122
Duration
6 months - 12 months
Study mode
Blended, On Campus
The nationally recognised PSP30122 Certificate III in Government is an entry point into the Australian public service. With this qualification you could work in a wide range of areas including border protection, immigration, courts, government security, quarantine inspection, customs, and public administration. The course is geared towards security skills and safety, but you’ll also learn about public service legislation and compliance. Additionally, you’ll gain advanced communication and conflict managem...
Career opportunities
Duration
6 months - 12 months
Study mode
Blended, On Campus
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PSP20122
Get started in the public service with the PSP20122 Certificate II in Government. This nationally recognised certificate introduces you to the public service workplace and delivers an essential skillset in administration and business technologies. The course covers office communication, safety, document writing, and customer service. You’ll graduate job-ready and able to use a range of business software and office equipment. Enquire now for the full list of study units, graduation competencies, and enrolm...
Career opportunities
Estimated fee
From $43,458
The Bachelor of Business (Business Administration) aims to create well-rounded leaders proficient in strategic thinking and problem-solving. Students will gain key skills in areas such as financial management, ethics, law, negotiation, and organizational behavior. This course focuses on cultivating abilities in strategic planning, effective communication, and teamwork. It prepares students to navigate diverse workforces and addresses the increasing demands of today's competitive business environment.
Career opportunities
Estimated fee
From $43,458
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Course providers
The following providers offer Local Government Customer Service Assistant courses in Gold Coast.
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