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Local Government Customer Service Assistant Courses in Hervey Bay

A Local Government Customer Service Assistant manages customer inquiries, processes payments and applications, and ensures effective service delivery.

How do I become a Local Government Customer Service Assistant in Hervey Bay?

Get qualified to work as a Local Government Customer Service Assistant with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Local Government Customer Service Assistant generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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There has been an increase in employment numbers in this industry over the last five years. There are currently 22,100 people working in this area in Australia and many of them specialise as a Local Government Customer Service Assistant. Local Government Customer Service Assistants may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

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A Certificate III in Government is an ideal qualification if you’re planning a career as a Local Government Customer Service Assistant. You’ll explore a range of topics relevant to working in the public sector, including organising workplace information, working effectively with diversity and complying with legislation.

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Further reading

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17th June 2021

What can you do with a Diploma of Legal Services?

22nd September 2020

How to start a career as a Personal Assistant

2nd December 2021

Local Government Customer Service Assistant careers

For those looking to embark on a rewarding career as a Local Government Customer Service Assistant, Hervey Bay offers an excellent opportunity to gain the necessary skills through vocational education. Currently, there is one prominent course available: the Certificate III in Business (Customer Engagement) BSB30120. This beginner-level course is designed for individuals without prior experience, equipping them with essential customer service skills tailored for local government settings.

Hervey Bay, located in Queensland, is a vibrant community that values effective public service. Successful completion of Local Government Customer Service Assistant courses in Hervey Bay can lead to various career pathways in the local government sector. Potential job roles include Public Servant, Local Government Administration Officer, and Community Engagement Officer. These roles play a critical part in ensuring efficient service delivery and community interaction.

In addition to job opportunities, the skills acquired from the Local Government Customer Service Assistant courses in Hervey Bay are beneficial for those considering related roles such as Planning Officer, Government Accountant, and Local Government Project Manager. Each of these positions leverages the core competencies developed through customer service training, fostering a well-rounded understanding of public administration and community engagement.

Enrolling in the Local Government Customer Service Assistant courses in Hervey Bay not only opens the door to immediate employment prospects but also provides a solid foundation for further advancement in the public sector. As a highly regarded area for training and development, Hervey Bay supports aspiring professionals in achieving their career goals. Explore the range of opportunities available and take the first step towards a fulfilling career by visiting Courses.com.au.