This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
Explore all careersA Local Government Customer Service Assistant manages customer inquiries, processes payments and applications, and ensures effective service delivery.
Get qualified to work as a Local Government Customer Service Assistant with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Local Government Customer Service Assistant generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
There has been an increase in employment numbers in this industry over the last five years. There are currently 22,100 people working in this area in Australia and many of them specialise as a Local Government Customer Service Assistant. Local Government Customer Service Assistants may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
A Certificate III in Government is an ideal qualification if you’re planning a career as a Local Government Customer Service Assistant. You’ll explore a range of topics relevant to working in the public sector, including organising workplace information, working effectively with diversity and complying with legislation.
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If you're looking to start a fulfilling career as a Local Government Customer Service Assistant, various Local Government Customer Service Assistant courses in Kalgoorlie-Boulder are available to equip you with essential skills and knowledge. These courses, such as the Certificate III in Business (Customer Engagement) BSB30120, are designed for beginners, making them an excellent choice for individuals with no prior experience or qualifications in the field. By enrolling in a vocational education and training (VET) course, learners will not only gain valuable expertise but also improve their employability prospects within the local government sector.
Choosing to pursue your education in Kalgoorlie-Boulder positions you closer to numerous potential job opportunities related to your training. Graduates from the Local Government Customer Service Assistant courses can consider roles such as Public Servant, Local Government Officer, or Local Government Administration Officer. Various positions suited to your new qualifications are available, ensuring that you can make a meaningful impact within your community while securing a stable career.
The benefits of enrolling in Local Government Customer Service Assistant courses extend beyond personal growth, influencing the broader community around Kalgoorlie-Boulder. By pursuing your studies, you will gain insights related to Government and Public Sector courses and specific knowledge related to Local Government. This knowledge empowers you to contribute effectively to your role and address the needs and concerns of local residents. Start your journey towards a rewarding career today by exploring the viable options available for Local Government Customer Service Assistant training in Kalgoorlie-Boulder.