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Local Government Customer Service Assistant Courses in Melton

A Local Government Customer Service Assistant manages customer inquiries, processes payments and applications, and ensures effective service delivery.

How do I become a Local Government Customer Service Assistant in Melton?

Get qualified to work as a Local Government Customer Service Assistant with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Local Government Customer Service Assistant generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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There has been an increase in employment numbers in this industry over the last five years. There are currently 22,100 people working in this area in Australia and many of them specialise as a Local Government Customer Service Assistant. Local Government Customer Service Assistants may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

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A Certificate III in Government is an ideal qualification if you’re planning a career as a Local Government Customer Service Assistant. You’ll explore a range of topics relevant to working in the public sector, including organising workplace information, working effectively with diversity and complying with legislation.

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Further reading

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17th June 2021

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22nd September 2020

How to start a career as a Personal Assistant

2nd December 2021

Local Government Customer Service Assistant careers

Are you looking to kickstart your career in the Local Government sector? The Local Government Customer Service Assistant courses in Melton offer a great opportunity for both beginners and experienced professionals. If you're starting from scratch, consider enrolling in the Certificate III in Business (Customer Engagement) BSB30120 or the Certificate III in Government PSP30122. These courses are designed for those with no prior experience and will equip you with essential skills for a successful career in government customer service.

For those with some experience or qualifications looking to advance their careers, the Bachelor of Business (Business Administration) is a fantastic option to enhance your understanding of public sector operations. As you progress in your career, you may find roles such as Public Servant, Planning Officer, or Local Government Administration Officer appealing. These roles not only contribute to the local community but also offer a fulfilling career path.

In Melton, the focus on government and public sector education is supported by various courses that you can explore through the Government and Public Sector courses. Whether you're interested in becoming a Community Engagement Officer or even a Local Government Project Manager, your journey starts with the right course. Investing in your education today can lead to rewarding opportunities in government roles that make a difference in the Melton community.