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Local Government Customer Service Assistant Courses in Rockhampton

A Local Government Customer Service Assistant manages customer inquiries, processes payments and applications, and ensures effective service delivery.

How do I become a Local Government Customer Service Assistant in Rockhampton?

Get qualified to work as a Local Government Customer Service Assistant with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Local Government Customer Service Assistant generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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There has been an increase in employment numbers in this industry over the last five years. There are currently 22,100 people working in this area in Australia and many of them specialise as a Local Government Customer Service Assistant. Local Government Customer Service Assistants may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

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A Certificate III in Government is an ideal qualification if you’re planning a career as a Local Government Customer Service Assistant. You’ll explore a range of topics relevant to working in the public sector, including organising workplace information, working effectively with diversity and complying with legislation.

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Further reading

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17th June 2021

What can you do with a Diploma of Legal Services?

22nd September 2020

How to start a career as a Personal Assistant

2nd December 2021

Local Government Customer Service Assistant careers

Are you interested in starting a rewarding career in the local government sector? The Local Government Customer Service Assistant courses in Rockhampton offer a pathway to build your skills and enter this fulfilling field. With courses designed for beginners, like the Certificate III in Business (Customer Engagement) BSB30120, you'll gain essential knowledge required to assist your community effectively.

Rockhampton, located in Central Queensland, presents a unique opportunity to engage in public service roles that are vital for the local community. Our comprehensive selection of Local Government courses equips you with the expertise needed to thrive in various job roles, such as a Local Government Administration Officer or a Community Engagement Officer. These positions are integral to the development of policies and services that directly affect Rockhampton residents.

With only one beginner course currently available in Rockhampton, aspiring Local Government Customer Service Assistants should act quickly to secure their spot. The training provided meets industry standards and is delivered by reputable Registered Training Organisations (RTOs), ensuring you receive quality education that will enhance your employability and help you excel in roles like a Public Servant or a Government Accountant.

Moreover, upon completion of the Local Government Customer Service Assistant courses in Rockhampton, graduates will be well-prepared to take on job roles that encompass responsibilities in public policy and community support. Consider positions such as a Policy Officer or a Government Investigator to further contribute towards shaping the community’s future.

Investing in your education through these courses will not only pave the way to a successful career but also enable you to make a significant difference in Rockhampton's local government landscape. To learn more about available courses, job roles, and the thriving public sector in Rockhampton, visit our Local Government Customer Service Assistant courses in Rockhampton page today and take the first step towards your future.